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Wed, 27/11/2019

Arriva Rail London, the train operating company responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL), has successfully achieved a 5-star EFQM Recognised for Excellence (R4E) following a rigorous assessment in November 2019. EFQM Recognised for Excellence is Europe’s leading recognition programme for organisational performance, and forms part of…

News

Wed, 11/09/2019

We are delighted to announce the appointment of Laila Iftikhar-Ali to the BQF Board of Directors. Laila Iftikhar-Ali is Chief IT Officer & Head of Transformation at The Adecco Group UK & Ireland and is an experienced leader with demonstrated skills in business planning, strategy development and execution, process and digital transformation through Lean methodologies…

News

Tue, 03/09/2019

GlaxoSmithKline (GSK), a science-led global healthcare company with a special purpose to help people do more, feel better and live longer, has successfully achieved a 2-star EFQM Committed to Excellence (C2E) following a rigorous assessment in August 2019. They have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare…

News

Wed, 24/07/2019

John Lewis Magna Park, one of six distribution centres in the John Lewis supply chain around the UK, and a multi-award winning state of the art logistics facility for johnlewis.com online orders, has successfully achieved a 5-star EFQM Recognised for Excellence (R4E) following a rigorous assessment in June 2019, after taking feedback from John Lewis…

Uncategorised

Sun, 14/07/2019

We are to inform you that David Callaghan, President of the British Quality Foundation for 11 years, will be stepping down from his role with immediate effect, with Karen Leftley to fill the position as President. David Callaghan commented: “We recently vacated our New Broad Street Offices to focus our energies and resources on developing…

News

Wed, 08/05/2019

Adecco UK & Ireland Central Services, the UK and Ireland’s largest workplace solutions organisation, has successfully achieved a 4-star EFQM Recognised for Excellence (R4E) following a rigorous assessment. EFQM Recognised for Excellence is Europe’s leading recognition programme for organisational performance, and forms part of the EFQM Levels of Excellence. Tim Davies, Group Transformation Manager, said: This is…

News

Wed, 13/03/2019

Phoenix Futures, a charity and housing association providing services for people affected by substance misuse, has successfully retained its 5-star EFQM Recognised for Excellence (R4E) following a rigorous assessment. EFQM Recognised for Excellence is Europe’s leading recognition programme for organisational performance, and forms part of the EFQM Levels of Excellence. James Armstrong, Director of Marketing and Innovation…

News

Tue, 12/03/2019

Jamie Green, Business Improvement Manager at Chiltern Railways, shares his journey of becoming a first time assessor through BQF. I have worked with the EFQM model for over 10 years, learning and making my way around the model understanding the value added to the sector I worked in. However, six years ago a new role…

News

Thu, 21/02/2019

Kate Pritchard, Director & Lead Consultant at The Engagement Advantage, discusses her top tips on transforming employee survey results into organisational change. It is now commonplace to measure employee engagement. But many organisations still claim not to see notable improvements in employee engagement over time. This is disappointing. It has given engagement surveys a bad…

News

Fri, 15/02/2019

EFQM Recognised for Excellence (R4E) recognition awarded by BQF on behalf of European Foundation for Quality Management is Europe’s leading recognition programme for organisational performance. Following a five-day onsite assessment the Siemens Healthineers, Llanberis site which has been supplying reagents for the IMMULITE platform for over 25 years, were awarded 5* R4E, the highest achievement possible….