EFQM | Primary Partner
NEWSLETTER

Latest News

News

Tue, 17/07/2018

We are delighted to announce the appointment of Devyani Vaishampayan to the BQF Board of Directors. Ms Vaishampayan is Managing Partner of HR TECH Partnership Ltd, a Human Capital Digital Innovation/ Investment venture whose investors are all Non-Executive Directors/Corporate Directors investing in Workplace/Employee/Talent Digital start-ups using leading edge technologies such as AI, Robotics, Virtual Reality…

Events News

Thu, 12/07/2018

Charlie Casey, Senior Customer Performance Manager at Barclays Bank, defines his key takeaways from the Special Interest Group meeting at John Lewis’s distribution centre, noting why customer experience is always key. I wanted to reflect on the recent collaborative Special Interest Group meeting of Customer Experience and EFQM. We had an opportunity to spend a…

News

Fri, 29/06/2018

Diane Dibley, Service Delivery and Member Experience, discusses why organisations need focus on relevance, performance and confidence to secure the right result. Everywhere I go at the moment, people are talking about results. Hardly surprising when right now we have World Cup Football, Wimbledon Tennis, Cricket, Formula 1 and, I suspect, a whole list of…

Events News

Wed, 27/06/2018

  On Wednesday the 20th of June the BQF Excellence Showcase celebrated the success of our 2018 UK Excellence Award winners. Toni Allen the EMEA Marketing Director for BSI, our main sponsor, welcomed us to their Milton Keynes headquarters and introduced us to their approach to and new standards for organisational resilience. This was followed…

News

Thu, 18/01/2018

We are proud and delighted to announce Her Royal Highness, The Princess Royal will be our guest of honour at the prestigious UK Excellence Awards Ceremony in March. Our Patron for more than 15 years, Her Royal Highness will open the Awards ceremony that honours the champions, the innovators, the leaders and the role models…

News

Mon, 11/12/2017

We are delighted to welcome The Adecco Group UK&I, a Fortune Global 500 Company and the largest staffing firm in the world, to the growing BQF network. The Adecco Group is the world’s leading provider of workforce solutions, transforming the world of work through talent and technology.   Laila Iftikhar-Ali, Change Director, The Adecco Group UK&I…

Events News

Wed, 08/11/2017

The launch of the new Self-Directed Project Groups initiative took place on 6 November and was greeted with enthusiasm. Self-directed project groups provide the opportunity for BQF Members to explore a subject in depth with like-minded peers. They promote personal development, collaboration and networking. The groups will develop new ideas and materials which are then…

Events News

Tue, 17/10/2017

On Thursday the 12th of October, Barclays, one of our Gold Members, hosted our Digital Disruption event. Professor Julian Birkinshaw, one of the world’s foremost experts of digitisation and change, with delegates and speakers, explored whether digital ‘disruption’ is just another organisational issue or a business change that needs to be managed. Six powerful and passionate…

News

Wed, 13/09/2017

It has been a little over 7 years since I first joined BQF as Levels of Excellence Manager. Since then both myself and the organisation have gone through many changes. I have been lucky to work for three previous Chief Executives Joe Goasdoue, Ian Stokes and most recently Russell Longmuir. All three were hugely supportive…

News

Tue, 01/08/2017

Strong leadership and committed staff ensure a high level of excellence is maintained throughout one of the most diverse substance misuse organisations in the UK. Phoenix Futures, a charity and housing association, which has been helping people overcome drug and alcohol problems for more than 45 years, has successfully retained its 5-star EFQM Recognised for Excellence (R4E)…