EFQM | Primary Partner

Latest News

Events News

Wed, 08/11/2017

The launch of the new Self-Directed Project Groups initiative took place on 6 November and was greeted with enthusiasm. Self-directed project groups provide the opportunity for BQF Members to explore a subject in depth with like-minded peers. They promote personal development, collaboration and networking. The groups will develop new ideas and materials which are then…

Events News

Tue, 17/10/2017

On Thursday the 12th of October, Barclays, one of our Gold Members, hosted our Digital Disruption event. Professor Julian Birkinshaw, one of the world’s foremost experts of digitisation and change, with delegates and speakers, explored whether digital ‘disruption’ is just another organisational issue or a business change that needs to be managed. Six powerful and passionate…

News

Wed, 13/09/2017

It has been a little over 7 years since I first joined BQF as Levels of Excellence Manager. Since then both myself and the organisation have gone through many changes. I have been lucky to work for three previous Chief Executives Joe Goasdoue, Ian Stokes and most recently Russell Longmuir. All three were hugely supportive…

News

Tue, 01/08/2017

Strong leadership and committed staff ensure a high level of excellence is maintained throughout one of the most diverse substance misuse organisations in the UK. Phoenix Futures, a charity and housing association, which has been helping people overcome drug and alcohol problems for more than 45 years, has successfully retained its 5-star EFQM Recognised for Excellence (R4E)…

News

Fri, 28/07/2017

Following a nationwide search, the St Monica Trust, was chosen by Channel 4 to be the location for a ground breaking social experiment and a two part television programme: Old People’s Home For 4 Year Olds. ‘Old People’s Home For 4 Year Olds’ aims to prove that bringing together retirement community residents and preschool children can help…

News

Mon, 03/07/2017

A strong desire to continually enhance its customers’ experience ensured John Lewis’s semi-automated national distribution centre at Magna Park (one of six distribution centres in the John Lewis supply chain around the UK) achieved four-star recognition in a recent EFQM Recognised for Excellence (R4E) assessment. Launching the Magna Park Distribution Centre in 2009 was critical…

News

We are delighted to welcome Plus Point, who specialise in the management and recruitment of talented industry professionals within the automotive sector, to the growing BQF member network. Plus Point provides a fully managed professional service solution to manufacturing quality issues for tier one major UK based Original Equipment Manufacturers (OEMs). Mark Sweeney, Plus Point…

News

Thu, 29/06/2017

After two amazing years I am stepping down as CEO at BQF. After many years of working for large global companies and running sizeable consultancy practices, walking into a small, yet influential services company with the biggest UK organisations as our stakeholders and shareholders was hugely challenging. It has also been fascinating, enjoyable and rewarding….

News

Fri, 23/06/2017

Having just passed my two year anniversary at BQF this month, I have been reflecting on the goals we have achieved and a few areas where, perhaps, we have fallen short. The underlying thread over the two years is our management of constant change. We have experienced change within BQF and also as individuals developing…

Events News

Wed, 21/06/2017

On Wednesday 14 June, John Lewis Distribution Centre at Magna Park in Milton Keynes, kindly hosted our EFQM Excellence Model User SIG on the topic of Managing with Agility. The group discussed how we live in a Volatile, Uncertain, Complex and Ambiguous world which has created an imperative for organisations to become more agile. Ryan Snape,…