EFQM | Primary Partner

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Events for November 2017

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Self-Directed Project Group – Launch Event

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Valuing Differences, Acknowledging Diversity – Effective Engagement

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Personalised Employee Engagement – EFQM Excellence Model User Special Interest Group

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Human Factor Tools: Basic Analysis

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Matthew Syed Mindset – Black Box Thinking and High Performance

Building a Customer-Centric Organisation

Building a Customer-Centric Organisation – The role of the Senior Management and Executive Team

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Matthew Syed Mindset – Black Box Thinking and High Performance

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Introduction: How to use the EFQM Excellence Model

Continuous Improvement – Fully Booked

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EFQM Assessor Training – FULLY BOOKED

An evening with Peter Wilkinson, MD of Passenger Services DFT

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EFQM Assessor Training – FULLY BOOKED

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