Open to all members

Open Hour - How to Create an Excellent Award Entry (1)

Excellence Open Hour - The Leadership Reset - Why Best Practice is Holding Leaders Back

Excellence Open Hour - SmartWorking – 16 Principles That Underpin Productivity

Excellence Hour - Quality as a Strategic Asset

The Value of BQF - March 2026

Workshop - Introduction to Customer Experience

Workshop - Introduction to Root Cause Analysis - April 2026

Workshop - Shifting the Goalposts Forwards - May

Workshop - Introduction to Root Cause Analysis - July 2026

Workshop - Shifting the Goalposts Forwards - September

Workshop - Introduction to Root Cause Analysis - October 2026