Open to all members

Open Hour - How to Create an Excellent Award Entry (1)

Excellence Open Hour - The Leadership Reset - Why Best Practice is Holding Leaders Back

Excellence Open Hour - SmartWorking – 16 Principles That Underpin Productivity

Excellence Open Hour - Quality as a Strategic Asset

Workshop - Introduction to Customer Experience

Excellence Hour - Chaos to Clarity: Mastering the Art of Project From Delivery

Workshop - Introduction to Root Cause Analysis - April 2026

Excellence Hour - My experience leading our quality journey to the Deming Prize - Uday Mahajan

Workshop - Prioritisation - Working on the Vital Few: Part One

Excellence Hour - Hoshin Kanri in Practice

Workshop - Shifting the Goalposts Forwards - May

Excellence Open Hour - Andrew Hodge - Personal Excellence for Team Performance