EFQM | Primary Partner

Summary of the Launch of Self-Directed Project Groups

Wed, 08/11/2017 - 13:25

The launch of the new Self-Directed Project Groups initiative took place on 6 November and was greeted with enthusiasm.

Self-directed project groups provide the opportunity for BQF Members to explore a subject in depth with like-minded peers. They promote personal development, collaboration and networking. The groups will develop new ideas and materials which are then made available to all BQF members.

Self-directed project groups are open to individuals from BQF Member organisations. Non-members may be invited to participate too at the request of a Member. There is no limit on how many people can be involved but each project group will have between 3 and 10 people. The recommended size of a group is 4-8 people. Ideally there will be no more than one person from the same organisation in each project group. However, anyone who joins a project group needs to commit to participate fully to the group’s activities.

There is no charge to participate in a project group although you may be asked to contribute towards refreshment costs depending on the location of group meetings. This initiative is in addition to your existing BQF Member benefits.

Nearly 30 project ideas were suggested but the participants agreed to run with 6 project groups initially. A project co-ordinator has been identified for each of the chosen projects but there is space on all of them for additional members. Please look at the list and let Gail Tutcher know if you would like more detail or want to be involved.


The selected projects were:

  • Transforming internal meeting culture

Project co-ordinator – Matt Byrom, Siemens.

  • Helping leaders respond to VUCA (volatility, uncertainty, complexity, ambiguity).

Project Co-ordinator – Eva Newberry, Equifax.

  • Society results – what other organisations do, what they measure, how they create the strategic link, how they drive engagement.

Project Co-ordinator – Jenny Barriball, Siemens.

  • Creating a culture that enables collaborative working and adds value to all parties.

Project Co-ordinator – Eirian Lewis, Teal Consulting.

  • Exploring the scale of the problems of accessing services by users / customers due to the communication barriers associated with specific disabilities and cognitive difficulties.

Project Co-ordinator – Isobel Lloyd, Reach.


In addition, we would like to set up a project around customers and have a number of potential ideas:

  • Developing new tools for customer focus.
  • Creating a customer-obsessed organisation.
  • How the best organisations handle complaints.


Want to get involved?

Please contact Gail Tutcher if you would like to be involved in setting up a customer-related project.

The groups are now scoping out their projects and agreeing whether to meet face-to-face or virtually.

We aim to have another forum session in a few months. Anyone will be welcome to attend that session. We will communicate the date in due course. At that point we will look at starting some other new groups.

I really enjoyed the launch event yesterday. Thank you for organising this opportunity for the members. We are going to have a lot of fun learning about some amazing problems.

– Eva Newberry, Equifax.