EFQM | Primary Partner

Latest News


Fri, 15/02/2019

EFQM Recognised for Excellence (R4E) recognition awarded by BQF on behalf of European Foundation for Quality Management is Europe’s leading recognition programme for organisational performance. Following a five-day onsite assessment the Siemens Healthineers, Llanberis site which has been supplying reagents for the IMMULITE platform for over 25 years, were awarded 5* R4E, the highest achievement possible….


Wed, 06/02/2019

National Express Limited is part of National Express Group PLC, a leading transport provider delivering services in the UK, Continental Europe, North Africa, North America and the Middle East. It is the only nationwide network of coach services, with their iconic white coaches connecting over 900 destinations across the UK and Ireland and into mainland…


Sun, 20/01/2019

Sun Chemical, a recognised leader as world’s largest producer of printing inks and pigments, has successfully achieved a 5-star EFQM Recognised for Excellence (R4E) following a rigorous assessment. EFQM Recognised for Excellence is Europe’s leading recognition programme for organisational performance, and forms part of the EFQM Levels of Excellence. Dominic Montford, Business Excellence Director Northern Region, said:…


Fri, 18/01/2019

Patricia Ferguson Medical Herbalist discusses the benefits of herbal medicine on staff wellbeing and why a timely investment from employers will prevent future financial losses. A recent report stated that some of Britain’s biggest companies are pressing the Government to honour a manifesto pledge.  They have pledged to update health and safety legislation to give…

The BQF Blog

Thu, 03/01/2019

Holistic comes from the Greek word “Holos” and this in English is translated as “whole” or “entire”.  A holistic or integrative approach to wellbeing and productivity means taking an organisation or an individual as a whole rather than small parts or departments, recognising their independence but considering the entire entity and how all the parts…


Tue, 13/11/2018

MTR Crossrail, the train operator responsible for operating the Elizabeth line, which is inter-urban and metro passenger service connecting London City, Canary Wharf, the West End and Heathrow Airport to commuter areas east and west has successfully retained its 2-star EFQM Committed to Excellence (C2E). MTR Crossrail are a 100% owned subsidiary of MTR Corporation…


Mon, 29/10/2018

Ian Swain, Chief Executive Officer, discusses why businesses should adopt Lean Six Sigma to maximise their potential and fulfill their business objectives and goals. Introduced back in 1986, Lean Six Sigma (LSS) has been transforming businesses for decades. For those who are unfamiliar, Lean Six Sigma is a process that involves a set of powerful…


Fri, 07/09/2018

We are delighted to announce the appointment of Gary Kildare to the BQF Board of Directors. Gary Kildare is the Chief HR Officer for IBM in Europe and is based at the European HQ in Spain and has spent most of career with IBM.  He is currently based in Madrid and is a member of…


Tue, 17/07/2018

We are delighted to announce the appointment of Devyani Vaishampayan to the BQF Board of Directors. Ms Vaishampayan is Managing Partner of HR TECH Partnership Ltd, a Human Capital Digital Innovation/ Investment venture whose investors are all Non-Executive Directors/Corporate Directors investing in Workplace/Employee/Talent Digital start-ups using leading edge technologies such as AI, Robotics, Virtual Reality…

Events News

Thu, 12/07/2018

Charlie Casey, Senior Customer Performance Manager at Barclays Bank, defines his key takeaways from the Special Interest Group meeting at John Lewis’s distribution centre, noting why customer experience is always key. I wanted to reflect on the recent collaborative Special Interest Group meeting of Customer Experience and EFQM. We had an opportunity to spend a…