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Excellence In Customer Experience Award 2020


Excellence in Customer Experience Award

040 BQF UK Excellence Awards 2020 - Excellence in Customer Experience Award

Creating and delivering a positive customer experience is the aim of many organisations. Improving customers’ relationships through relevant initiatives will be important for customer retention, loyalty and advocacy.

Why apply?

Be recognised as a premium, award-winning customer experience provider while gaining external recognition for the hard work and success achieved by you and your team.

  • Promote your business and showcase your achievements.
  • Boost your workplace morale by recognising your employees for their contributions.
  • Establish credibility among customers with award-winning CX services.
  • Attract new clients through PR exposure.

Who should apply?

This award welcomes entries from organisations where customers are clearly important, where they are involved in helping to create new and/or enhanced products and services and where relevant measures and results demonstrate the effectiveness of customer focused efforts.

How to apply?

Entry is simple – by completion of an online application form and submission of supporting evidence.

Application Criteria

Judges will be looking to learn about what you consider as excellence in the way that a customer focused project has been both planned and implemented. They will want to know how you can demonstrate that excellence through best practice approaches with supporting results.


PLEASE NOTE: Gold and Gold Plus members are entitled to 1 free entry to either Excellence in Awards or the Lean Six Sigma Academy Award. Silver members are entitled to a half price entry to either Excellence in Awards or the Lean Six Sigma Academy Award.

£300 + VAT

per entry

£500 + VAT

per entry

£150 + VAT

per entry

Dates for your diary

Entries close

7 February 2020

Judging begins

February 2020

Shortlist will be announced

23 March 2020

Ceremony night

4 June 2020

Involvement Packaging Logo

2019 Award Winner

Involvement Packaging Limited is a leading packaging supplier with the purpose to deliver its customers products to market with confidence.

They stock a comprehensive range of metal and plastic rigid containers, suitable for a variety of industries but their true value is delivering their products when we say we will, and giving their customer’s complete confidence to plan their production filling.

Awards FAQs

Can I nominate more than one person for this award?

Yes, you can enter as many individuals as you like for this Leadership Award.

Can I nominate myself for this award?

Individuals cannot apply themselves but should be nominated by a reporting line manager/Head of/Director or previous employer.  The nomination should be endorsed by an additional peer, stakeholder or client.

When is entry deadline?

Entry deadlines for the Innovation, Lean Six Sigma and Leadership awards are all on the 31st of October.

Awards Ceremony

The 2020 awards ceremony is taking place at 8 Northumberland Avenue in the city of London.

2019 Winners

Find out more about the 2019 winners from the UK Excellence Awards ceremony.