EFQM | Primary Partner

Uncovering the Causes of Organisational Problems – Effective Root Cause (Fully Booked)

Thursday 6 September 2018 @ 10:00am - 4:30pm

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At the heart of all organisational problem-solving is an accurate understanding of the causes of the problem which allows the identification of an appropriate solution. Root cause analysis is one of the most critical skills that employees involved in improving organisational performance need to operate effectively.

 You will:

  • Explore approaches to solving different types of organisational problems
  • Gain a practical understanding of key tools and techniques to identify and eliminate root causes
  • Learn lessons from today’s leading organisations on improving performance with effective root cause analysis

Workshop includes:

  • An exploration of practical problem solving
  • Interactive sessions on key tools and techniques
  • Cross-industry learning and best practice sharing
  • Action planning for your own organisation

All members receive a number of workshop places FREE of charge as part of their membership package. Please call Heidi Lizzimore – or a member of our events team – to find out more on +44 (0)20 7654 5000 or email us.


NDA representative:

Good coverage of tools and techniques, and some real-world examples – good food for thought.


This workshop is run by TQMI, a creative training and management consultancy that specialises in Continuous Improvement. We serve leading businesses, public organisations and not-for-profits. We help our clients make lasting improvements to their operations and their culture. With over 30 years of experience, we’ve built a company equipped to help you achieve your improvement goalsIn-house workshops and bespoke training courses
In-house workshops and bespoke training courses are available to both members and non-members. Please contact us to discuss your requirements by email or call +44 (0)20 7654 5000.


Thursday 6 September 2018
10:00am - 4:30pm
Member Price
£ 125 +VAT
Non-member Price
£ 225 +VAT
Includes refreshments and a sandwich lunch.
Event Category:


Joe Lambert - Senior Continuous Improvement Consultant
Presenter Note

Joe Lambert is a specialist in Operational Excellence & Continuous Improvement, skilled in driving positive change in Product Quality, Customer Service, Process Improvement and Waste Reduction. He has a BSc Hons degree in Chemistry and is a Lean Six Sigma Black Belt.

Joe’s background is in manufacturing where, in his role as Operational Excellence Leader, he ran and oversaw numerous improvement projects bringing benefits to both internal and external customers. He joined TQMI in 2015 as a continuous improvement consultant and during his time there has expanded his field of work to numerous diverse sectors including retail, finance, media and logistics. Joe firmly believes that regardless of the industry, quality data collection and analysis is key to the implementation and sustainability of any improvement.


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