EFQM | Primary Partner

Team and Organisational Excellence

Tuesday 7 May 2019 @ 10:00am - 4:00pm

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This workshop will help you to reach the levels of professional excellence you desire by equipping you with the skills to create sustainable change. You will be learning how we, as human beings interact with each other and analysing your own minds’ and the way in which we communicate with each other.

By the end of this training session you will have discovered new and practical tools that you will be able to use immediately to reframe experience, build connections and create positive outcomes for you and your team. You will see how easily you are able to make simple changes that will have a huge impact on your ability to perform and maximise results for yourself and those around you.

We will be looking at how all of these factors, along with how our thought processes drive our patterns of behaviour and belief systems, can improve our overall performance, our state of mind and our day to day interactions.This workshop will provide you with skills to connect and communicate effectively so you can reach your potential and get the best results for yourself and others in work and life.


Neuro Linguistic Programming

NLP (Neuro Linguistic Programming) is an outcome-focused model based on how our minds (neuro) and communication (linguistic) interact with each other. By focusing on our patterns of behaviour and belief (programming) we can get different results. NLP provides a way of understanding how we experience the world and how we are able to change conscious and unconscious patterns of behaviour and belief to enhance performance and results.


This workshop will cover:

How to go beyond what you think is possible 

A practical exercise that will provide you with experiential evidence that it is possible to change your belief in what you think you are capable of.

The power of positive thinking

An explanation of how we experience the world using the model of NLP. How we filter our experience, create an internal representation and a state that influences our behaviours and actions. How we can become aware of this and make a choice to take agency, think positively and effect change in ourselves and other people.

How to build connections

A practical exercise that will show you how to access the COACH state (centred, open, aware, calm, holding) that will enable you to build rapport and maintain connection with other people.

How to create a positive outcome 

Using the PACER model (positive, achievement, context, ecology, resource) to ensure that you are able to create a positive outcome and discover the skills necessary to create change.

How to resolve conflict

A practical exercise that will show you how to resolve conflict through effective conversations, building rapport and creating positive outcomes with other people.

How to motivate and engage people

Identifying how people filter and process their experience of the world (NLP metaprogrammes) so that you can understand how best to motivate and engage people in order to maximise results.


Benefits include:

  • Ability to shape the future and empower others to do the same
  • Self-awareness and connection with others
  • Skills to see things from others’ point of view

Ability to understand yourself and other people in order to enhance performance and results.


Tuesday 7 May 2019
10:00am - 4:00pm
Member Price
£ 90 +VAT
Non-member Price
£ 135 +VAT
Please note the above prices are the early bird rate with a discount of 10%. There will also be a concession rate on the following booking form.
Event Category:


Vida Carmel
Presenter Note

Vida is an INLPTA accredited NLP Master Practitioner who has worked with people from many walks of life, from the city to the hospitality and advertising industries. She has run rehabilitation programmes in prisons across the UK as well as delivering an award-winning wellbeing programme for LEON restaurants.


3rd Floor, 53 New Broad Street
London, EC2M 1JJ United Kingdom
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020 7654 5000


‘The workshop showed me how to look for a positive outcome at all times. It was useful to learn how to put yourself in another person’s shoes and I will use these techniques for coaching conversations with my team.’ LEON restaurant manager ‘I didn’t know what to expect from the workshop and was amazed how big an impact the mindset coaching had on my ability to perform.’ Workshop participant, marketing industry

Testimonials, LEON