EFQM | Primary Partner

Ricoh Site Visit: Engaging Employees in Continuous Improvement

Thursday 6 December 2018 @ 9:00am - 4:00pm

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Ricoh is delighted to open its doors for an exclusive site visit in December.

Everyone at Ricoh’s Telford Factory has two jobs, their technical role and their continuous improvement role.  Through the deployment of the Ricoh Way Production System and the Kaizen Spiral of engagement tools, all employees are committed to “everyday, doing something a little bit better than yesterday.”

During this event come and explore how Ricoh’s culture of engagement in continuous improvement has been sustained to stand the test of time and has helped transform its operations.

IdeasUK are also supporting Ricoh and presenting at this event. IdeasUK is a not for profit organisation that supports companies worldwide to harness the power of ideas for beneficial impact, creating value through employee engagement.

IdeasUK will share its framework for successful ideas management and Ricoh will demonstrate how this has helped them develop a successful, platinum accredited suggestion scheme.

The day also includes an exciting behind the scenes factory tour.



9.00-09.30 Arrival & Refreshments
9.30-09.45 BQF Welcome
9.45-10.45 Introduction to Ricoh Telford and its journey to engage all employees in Continuous Improvement, to deliver improved business results
10.45-11.00 Break
11.00-12.45 Factory Tour (demonstrating Hoshin Cascade across 5 levels of employees, Real Time Visualisation to drive OEE improvement, Operator driven daily 5S, Journey of Automation to Industry 4.0)
12.45-13.15 Lunch
13.15-14.15 Ideas UK – interactive session showcasing ideas management excellence
14.15-15.00 RPL’s Kaizen Spiral Approach (demonstrating engagement tools including Academy approach, GEMBA Mat and Suggestion Scheme)
15.00-15.15 Break

Group Activity

Discussion around the day including feedback and takeaways.

This session will be facilitated by BQF.

15.45-16.00 Wrap up
16.00 Depart


Why attend:

  • To see, hear and feel a culture of engagement in continuous improvement.
  • To gain insight about Ricoh’s approach to ensuring a sustainable approach to continuous improvement.
  • To learn about Ricoh’s engagement tools.
  • To understand the recipe for a successful idea management scheme.
  • To inspire new ideas to implement within your workplace.


Who should attend?

Those leading, managing or supporting Continuous Improvement initiatives who are interested in how to engage all employees on the journey of operational excellence and the benefit it could deliver.


Thursday 6 December 2018
9:00am - 4:00pm
Member Price
£ 50 +VAT
Non-member Price
£ 95 +VAT
Due to capacity, Gold members will have an allocation of two free places at this event whilst silver members will be allocated one free place.
Event Category:


Ricoh UK Products Limited, Shifnal Road, Priorslee
Telford, Shropshire TF2 9NS
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