EFQM | Primary Partner

How to Produce an EFQM Management/Submission Document

Wednesday 27 September @ 9:30am - 4:30pm

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This one-day workshop will provide you with practical guidance on how to compile an EFQM Management Document for your organisation. This document can be used for internal communication and management purposes or can can used as your organisation’s submission for an external Recognised for Excellence or UK/European Excellence Award assessment. Producing such a document for the first time can seem like a daunting task but this workshop will break it down into stages and to offer tips for success.

This workshop will cover:

  • What is an EFQM Management Document and how is it used?
  • Practical steps in producing a document for your organisation
  • The Organisational Context, Enablers and Results in detail
  • A review of good and poor example extracts
  • Other practical considerations

All members receive a number of workshop places free of charge as part of their membership package. This event is classed as a workshop and you may use your allocation of free places if you wish to attend.


Wednesday 27 September
9:30am - 4:30pm
Member Price
£ 125 +VAT
Non-member Price
£ 225 +VAT
Price includes refreshments and lunch.
Event Category:


Diane Dibley
Presenter Note

In 2015 Diane joined the BQF as Director of Services with a remit to support and develop the BQF Excellence Activity. This includes delivering EFQM Accredited training.

Previous to this Diane was a Business Improvement Consultant who through major experience at the EFQM is a leading international expert on the EFQM Excellence Model and Levels of Excellence, the European Recognition Scheme. Prior to becoming a consultant Diane held a number of positions within the EFQM including that of the Public Sector Manager and in that role was responsible for establishing a number of pan-European Public Sector Communities of Practice.


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