EFQM | Primary Partner

Introduction: How to use the EFQM Excellence Model 2019

Wednesday 8 May 2019 @ 10:00am - 4:00pm

Loading Events
  • This event has passed.

This workshop is the essential introduction to the EFQM Excellence Model.  It is particularly relevant if you are responsible for leading organisation-wide improvement projects. It is also strongly recommended as preparation for the EFQM Assessor Training and the managing an EFQM Self-Assessment course.

The workshop will provide an overview of:

  • The history and structure of the Model
  • The Fundamental Concepts
  • The Criteria and RADAR
  • How to get started with the Model
  • Opportunities

Participants receive  a complimentary copy of the EFQM Excellence Model 2013.


Wednesday 8 May 2019
10:00am - 4:00pm
Member Price
£ 125 +VAT
Non-member Price
£ 225 +VAT
Event Category:


Gail Tutcher
Presenter Note

Gail Tutcher has been in consultancy for nearly 30 years and has extensive experience of helping major public and private sector organisations within the UK, and elsewhere in the world, to change their culture and to improve performance. In particular, she supports clients who want to align their people, processes and performance measures with their strategic goals. She has worked with the EFQM Excellence Model for the last 25 years and has been a Senior Assessor for EFQM. She is the BQF Director with responsibility for training and consulting services.


6280 Bishops Court Solihull Parkway, Birmingham Business Park
Birmingham, B37 7YB
+ Google Map