EFQM | Primary Partner

Introducing Human Factors: Special Interest Group

Wednesday 28 June 2017 @ 10:00am - 4:00pm

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Human performance is both an opportunity and a challenge for any industry. If you want to be at the top of your game as a business, make sure your people are at the top of theirs – create the conditions for their success rather than continually chasing down problems.

In industry, human factors (also known as ergonomics) is the study of how humans behave physically and psychologically in relation to particular environments, products, or services.

The purpose of the Human Factors Special Interest Group is to share good practice and the latest developments of and learnings of Human Factors in a safe environment.

This is the group’s first meeting which will be facilitated by GSK, the aim is to:

  • Get to know each other, develop relationships and build the network.
  • Understand the level of HF knowledge and capabilities across the group.
  • Understand what level of HF maturity each organisation is at.
  • Understand current HF initiatives within each organisation.
  • Understand what each organisation needs to further the adoption of HF.
  • Develop a Goal/Mission for the team.
  • Link to the EFQM model about how to drive focus, effectiveness and improvement with the group.
  • Develop a charter for the team.
  • Understand what skills the SIG team members could have to support the Goal/Mission/Charter i.e. Comms Skills, Mind Mapping, Creative thinking, etc.


Image courtesy of Health and Safety Executive (HSE)

Who should attend?

  • Performance improvement leaders who want to understand more of the importance of human factors.
  • People managers, HR professionals and change practitioners who need to integrate human factors.
  • Leaders with a human performance story to share.


Companies attending?

  • Chevron Traffic Management Limited.
  • CIRAS.
  • ERM – Environmental Resources Management.
  • GlaxoSmithKline.
  • Mitie.
  • Morgan Sindall
  • Osborne.
  • Skanska UK.
  • Unipart House.


Earlier this year GSK invited BQF members to share their Human Factors Journey. There were presentations from Siemens, GSK and CIRAS, who all demonstrated real life examples of how people are using human factors approaches to improve the working environment. There was significant interest from this event to continue the conversation through a Special Interest Group. To read more about our previous Human Factors event please visit the event news story page.


Wednesday 28 June 2017
10:00am - 4:00pm
Member Price
£ 0 +VAT
Non-member Price
£ 18 +VAT
This Special Interest Group is free to all BQF Members.
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