EFQM | Primary Partner

Facilitation Skills

Wednesday 20 November 2019 @ 10:00am - 4:00pm

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This facilitation skills session is for anyone who needs to lead discussions with individuals or teams to deliver an agreed outcome. This includes team leaders, managers and those who want to add to their communication skills.

The workshop will cover:

  • A range of techniques and frameworks to help you develop your own effective facilitation style.
  • How to motivate and adapt your style to suit different groups and individuals.
  • How to facilitate a productive discussion and reach agreement on action.
  • How to handle difficult situations.


Wednesday 20 November 2019
10:00am - 4:00pm
Member Price
£ 125 +VAT
Non-member Price
£ 225 +VAT
All members receive a number of workshop places FREE of charge as part of their membership package.

Please note: Due to capacity, Gold members will have an allocation of two free places at this event whilst Silver members will be allocated one free place.
Event Category:


Gail Tutcher
Presenter Note

Gail Tutcher has been in consultancy for nearly 30 years and has extensive experience of helping major public and private sector organisations within the UK, and elsewhere in the world, to change their culture and to improve performance. In particular, she supports clients who want to align their people, processes and performance measures with their strategic goals. She has worked with the EFQM Excellence Model for the last 25 years and has been a Senior Assessor for EFQM. She is the BQF Director with responsibility for training and consulting services.


Virgin Media, Eagle Court 2, Coventry Road, Sheldon
Birmingham, B26 3RZ United Kingdom
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