EFQM | Primary Partner

2018 Excellence Showcase

Wednesday 20 June 2018 @ 8:30am - 4:00pm

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Showcase hosted by BSI

A day of sharing, learning, networking and contributing to your continuous improvement journey

Our deserving UK Excellence Award winners were announced at our fabulous Awards Ceremony in March at The Guildhall, London to a packed audience and in the presence of our Patron, HRH The Princess Royal.

Sharing that success with others is an important part of being a winner.  Join us and meet, listen to and learn from the winners at this Excellence  Showcase. The day is filled with main stage presentations from:

  • UK Excellence Award winners, Northumbrian Water and SafeMove.
  • Lean Six Sigma Academy winners, Sky.
  • Discover what it takes to win an Innovation Award as finalists share insight into their winning entries.

Sharing best practice

Find out more about compelling examples of best practice, exceptional performance and expertise.

There will be plenty of time for questions and answers. If you are keen to learn more about what makes a winner, then these are must attend sessions:

  • Customer Experience – Chiltern Railways
  • Employee Engagement – National Express Bus
  • Diversity and Equality – Purple Conversation CIC – *Jury Commendation*
  • Sustainability and Society – Phoenix Futures

You can choose two from the four sessions offered during the morning and afternoon.

Why attend?

  • Opportunities to network with winners and finalists throughout the day.
  • Learn about the Leadership Awards, launched in 2017 for the 2018 Awards.
  • Join other innovators, role models, champions and leaders.
  • Gather inspiration to enter for an award in 2019.
  • Find out more about BQF and the EFQM Excellence Model.

Have your say

New for 2018! Let us know your thoughts and ideas about any areas or topics  you feel are unrepresented in our Awards. The preferred topic or theme will be taken forward into our 2019 awards programme.

Programme for the day

08.30 Arrival, registration and breakfast
10.00 Welcome – Ian Swain, CEO BQF
10.10 Introduction from our host – Anne Scorey, BSI
10.30 UK Excellence Award Winner 1 – Northumbrian Water
11.05 Break
11.20 Breakout Sessions
(A) Innovation in Customer Experience Award – Jamie Green, Chiltern Railways
(B) Innovation in Sustainability and Society Award – James Armstrong, Phoenix Futures
(C) Innovation in Employee Engagement Award – Bryan Bannister, National Express Bus
(D) Innovation in Diversity and Equality Award – Phil McCusker, Purple Conversation CIC
*Jury Commendation*
11.55 Return to Main Theatre
12.05 UK Excellence Award Winner 2 – Victoria Farrell, SafeMove
12.40 LUNCH
13.30 Interactive Delegate Discussion, BQF to lead
14.00 Breakout Sessions
Repeat of morning sessions
14.35 Break and return to Main Theatre
14.50 Lean Six Sigma Award – Jo Martin, SKY UK
15.25 Leadership Award – (speaker TBC)
15.55 CLOSE, Ian Swain, CEO BQF


Guildhall London UK Excellence Award Winner SafeMove  HRH The Princess Royal 25 Anniversary Special Award BT Jake Humphrey Awards Ceremony host CooperVision LSS Award Jury Commendation


BSI has kindly offered to host the showcase event at their offices in Milton Keynes. They have helped organisations around the world build resilience for more than a century. BSI were proud sponsors of the BQF UK Excellence Awards 2018 to support the 25th Anniversary of an organisation that puts excellence at the heart of its membership.

‘Making Excellence A Habit’ is also at the heart of BSI. It is through the passion and expertise of its people, that they embed excellence in organisations across the globe to improve business performance and resilience.

2019 Awards

If you feel inspired by the Award winners stories, you’re thinking about entering an award in 2019 or would like to find out more about the process, register your interest today.


Wednesday 20 June 2018
8:30am - 4:00pm
Member Price
£ 50 +VAT
Non-member Price
£ 50 +VAT
Due to capacity, Gold members will have an allocation of two free places at this event whilst Silver members will be allocated one free place.
Event Category:




Kitemark Court, Davy Avenue, Knowlhill
Milton Keynes, MK5 8PP
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