EFQM | Primary Partner

Communicating Effectively - virtual delivery

Wednesday 4 November @ 10:00am - 4:00pm

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This practical workshop will introduce you too tools to identify and respond appropriately to different communication styles and preferences. We will also discuss how to communicate assertively in order to get your point across or to get the best from someone who lacks self-confidence.

The workshop will cover:

  • The communication process.
  • Barriers to effective communication.
  • Effective speaking and listening.
  • Establishing rapport.
  • Identifying communication preferences.
  • Communicating assertively.

How to Join

We will be using the video conferencing tool, Zoom to facilitate breakout sessions. Please download Zoom and familiarise yourself with it if you haven’t used it before. Or you can run Zoom directly from your browser. You can also watch tutorials here.

We will also be using Google Jamboard during the breakouts.

To join, please book your place below on this page. You will then receive an email with joining instructions before the session takes place. There will be regular breaks including lunch break to move away from the screen.

Please visit our events calendar to view our upcoming online events, including our Coffee and Conversation with… sessions.

PLEASE NOTE: Member Credits can be used for places on this workshop. Member price will be applied when all credits have been used.


Wednesday 4 November
10:00am - 4:00pm
Member Price
£ 250 +VAT
Non-member Price
£ 325 +VAT
Members please note. The booking form will allow you to select credit or member price as appropriate
Event Category:


Diane Dibley