EFQM | Primary Partner
NEWSLETTER

Communicating Effectively and with Confidence (Fully Booked)

Thursday 11 October @ 10:00am - 4:00pm

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This practical workshop will introduce you to tools to identify and respond appropriately to different communication styles and preferences. You will also learn how to communicate assertively in order to get your point across or to get the best from someone who lacks self confidence.

The workshop will cover:

  • The communication process.
  • Barriers to effective communication.
  • Effective speaking and listening.
  • Establishing rapport.
  • Identifying communication preferences.
  • Communicating assertively.

Details

Date:
Thursday 11 October
Time:
10:00am - 4:00pm
Member Price
£ 125 +VAT
Non-member Price
£ 225 +VAT
All members receive a number of workshop places FREE of charge as part of their membership package.
Please note: Due to capacity, Gold members will have an allocation of two free places at this event whilst Silver members will be allocated one free place.
Event Category:

Presenter

Presenter
Gail Tutcher
Presenter Note

Gail Tutcher has been in consultancy for nearly 30 years and has extensive experience of helping major public and private sector organisations within the UK, and elsewhere in the world, to change their culture and to improve performance. In particular, she supports clients who want to align their people, processes and performance measures with their strategic goals. She has worked with the EFQM Excellence Model for the last 25 years and has been a Senior Assessor for EFQM. She is the BQF Director with responsibility for training and consulting services.

Venue

3rd Floor, 53 New Broad Street
London, EC2M 1JJ United Kingdom
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Phone:
020 7654 5000
Website:
www.bqf.org.uk