EFQM | Primary Partner

2020 Awards Finalists

UK Excellence Award

The UK Excellence Award involves a robust assessment undertaken by an experienced team of trained assessors using the EFQM Excellence Model, and is one of the highest accolades any organisation in the UK can achieve.

2020 Finalists

  • Arriva Rail London
  • Chiltern Railways
  • John Lewis Distribution Magna Park
  • MerseyRail Electrics
  • MSC R&D
  • MTR Elizabeth Line
  • National Probation Service
  • Siemens Power Generation Service
  • SafeMove

Lean Six Sigma Academy Award

This award recognises innovation and a measurable improvement from a project employing Lean, Lean Six Sigma or other performance improvement methodologies.

2020 Finalists

  • DPD Group UK Ltd
  • Diageo International Design Centre
  • A14 Integrated Deliver Team
  • Office for National Statistics

Excellence in Customer Experience Award

This award recognises organisations that have introduced positive changes within their organisation which have resulted in an enhanced and improved customer experience. Organisations must demonstrate how they have delivered significant business benefits and improved customer satisfaction ratings.

2020 Finalists

  • Adecco Group UK&I  Ltd
  • Cowry Consulting
  • First Mile
  • Invopak
  • Legal & General Homes
  • MTR Elizabeth Line
  • BT Open Reach
  • PRO Unlimited
  • Publicis Sapient & British Gas

Excellence in Employee Engagement Award

The judges will be looking for organisations that have demonstrated how they harness the talents and creativity of their people to make their organisation more productive and a better place to work.

2020 Finalists

  • Aviva PLC
  • BT PLC
  • Dubai Police
  • Invopak
  • Merseyrail Electrics
  • SafeMove
  • Siemens Gamsea
  • Smiths Group Plc
  • The Co-op

Excellence in Innovation Award

Innovation for the purposes of this award is defined simply as “a new thing or a new way of doing something”. Innovation may be a new product or service, a new process, new approaches to marketing or a new business model. It could be creating and moving into a brand new market and it could involve new technology.

2020 Finalists

  • BT Plc
  • Callaly
  • DPD Group Ltd
  • Dubai Police
  • Everflow Group
  • Hilton London Bankside
  • London Ambulance Service
  • National Express
  • Yorkshire Water

Excellence in Collaboration Award

It is increasingly normal for organisations to work with partners to achieve desired results for their stakeholders. There are many situations where working in these formal and informal arrangements is necessary in order for complementary capabilities to deliver the outcomes for customers, for example. This new award acknowledges the role that working in collaboration plays in organisations’ successes.

2020 Finalists

  • Callaly
  • DPD Group UK Ltd
  • Fortem
  • Signify Commercial lighting
  • Skanska Costain Strabag JV
  • Thales
  • Sun Chemical

Excellence in Environmental Responsibility Award

This award recognises excellent organisations that operate in a way that protects the environment to the benefit of their  customers and wider society society.

2020 Finalists

  • Chiltern  Railways
  • Cleanship
  • DPD Group UK Ltd
  • MTR Elizabeth Line
  • O’Donovan Waste Disposal
  • Skyrora

BQF Academy Continuous Improvement Award

Continuous improvement is the never-ending drive for excellence which simply becomes what we all do every day… but probably no surprise to anyone it isn’t as simple as it sounds.  In reality it takes everyone, yes everyone to play their role in creating this cultural way or working.

This award seeks to recognise organisations or teams who are striving to create a working environment where everyone is equipped, skilled and empowered to identify and deliver improvements every day.

2020 Finalists

  • The A14 Integrated Delivery Team
  • Adecco Group UK & I
  • Allied Irish Bank UK
  • BT Enterprise
  • Invopak
  • Sun Chemical

Excellence in Community Engagement Award

This Award recognises organisations that have a positive relationship with their community. These relationships can be dynamic and facilitate communication, interaction, involvement and exchanges between the organisation and its community. There will be a range of social and organisational outcomes.

2020 Finalists

  • HS2 Ltd
  • MTR Elizabeth Line