The BQF is the community for every business seeking excellent insights, tools and experiences to improve itself
Benefits of joining
Become part of our community for every business seeking excellent insights, tools and experiences to improve itself.
Member spotlight: Marks & Spencer
Marks & Spencer’s Plan A is one of the most well-known sustainability programmes in UK business,
When it launched in 2007 it outlined 100 commitments spanning the themes of climate change, waste, sustainable raw materials, fair partnership and health. By 2012, the retailer aimed to become carbon neutral, send no waste to landfill, extend sustainable sourcing, help improve the lives of people in their supply chain and support customers and employees to live a healthier lifestyle.
The sheer scale and ambition of the plan was lauded by environmental groups, with Greenpeace UK describing it as the most comprehensive sustainability programme by a British supermarket. But four years in, what has Plan A achieved?
More case studies
See more case studies from our member organisations.
The BQF Adds Huge Value
'If you multiply the financial improvement made by all the companies on the BQF's excellence journey, then the BQF undoubtedly adds a huge amount of value to UK PLC which not enough people appreciate.'
Juergen Maier, Managing Director, Siemens UK Industry Sector
How we do it!
Contact us
Live Twitter feed
We can help
News and Events
Publications shop
We offer a range of performance improvement publications including the 2010 EFQM Excellence Model guide.
The British Quality Foundation | Patron: HRH The Princess Royal | 32-34 Great Peter Street, London, SW1P 2QX, United Kingdom | T +44 (0)20 7654 5000 | Contact Us | 
