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2010 Leadership Conference Employee engagement refers to the extent to which people in an organisation know what they have to do and willingly give of their discretionary effort. It is the difference between people coming to work and doing an adequate job, and people coming to work and really giving of their best, displaying creativity and using their initiative. In average companies the ratio of engaged to actively disengaged employees is
1.5:1
More productive
In the best-performing organisations, employee engagement is much more than an HR initiative - it is the way they do business. Our speakers are from some of the best-performing organisations. They understand employee engagement and will explain how they achieve it. There will be opportunities to pose questions and to network with like-minded delegates to discuss the ideas presented. The conference will equip you with practical ideas to take back to your organisation. * Gallup Consulting Confirmed Speakers:
Bookings and enquiries Early booking discounts are available. Please complete and return the Leadership Conference Booking Form For more information please contact pat.myles@bqf.org.uk or call 020 7654 5013 Venue: By Car: About 10 Minutes from Junction 18 of the M25 By Train: Just 35 minutes from London, Chalfont and Latimer station is on the Metropolitan tube line and BR’s Chiltern line connecting into London Marylebone. The station is five minutes by car from the Centre. Taxis can be pre-booked from the station by calling the Centre on 01494 764422.
2009 Award Winners Conference 2009 Public Sector Conference 2009 Leadership Conference 2009 Award Winner's Conference
Conference delegates will hear from individuals who have been recognised for successful improvement projects using Lean Six Sigma methodology. Project leaders will explain how they have understood the problem, applied the right tools and achieved bottom line results. They will also hear from national Excellence Award winners who have successfully used the EFQM Excellence Model to achieve outstanding results. Lean Six Sigma winners in 2009 include: Lloyd's Register and E.ON Ratcliffe-on-Soar UK Excellence Award winners in 2009 include: AESSEAL, Ricoh UK Products, and Northern Ireland Housing Executive Keynote speakers at the event include: Paul Ruggier – Xchanging Eva Holmes – Tube Lines Dr Chris Owen - Caterpillar To register for the Conference and take advantage of the early booking fee please contact please contact T: 020 7654 5032 or complete and return the booking form. The Heritage Motor Centre is located at junction 12 on the M40 and offers award winning facilities, excellent customer service and quality catering. Conference delegates will also be free parking, free wifi, free business services and free entrance to the motor museum. The 2009 Public Sector Conference
BQF members (£160) Non-members (£250) Informal dinner on 20 May (£70) CURRENT OFFER FOR THE PUBLIC SECTOR CONFERENCE - BUY ONE GET ONE FREE
This is the fourth annual BQF-Leadership Trust Conference. Talking about the need for change is easy. Making change that produces
results is much harder.
This one-day conference will equip you with realistic, practical ideas to take back to your organisation. Confirmed speakers: Ticket Price £195.00 + VAT BQF Members Booking AFTER 10 April 2008 £235.00 + VAT BQF Members To book your place at the 2009 Leadership Conference please complete and return the booking form. For further information contact Pat Myles on T 020 7654 5013 or E: pat.myles@bqf.org.uk Previous Conferences Lean Six Sigma Conference 
The Lean Six Sigma Academy is delighted to announce its first Annual Conference on 9th December 2008, including the inaugural LSS Academy Awards The 2008 Leadership Conference
The speakers will present their own stories and give insights to the secrets of their success and essential leadership skills. There will be opportunities to pose questions and to network with like - minded delegates to discuss the ideas presented. The conference will challenge your preconceptions and equip you with realistic, practical ideas to take back to your organisation and improve your leadership performance. Ticket Price Booking AFTER 11 April 2008 Tim Cross Tim Cross recently retired from the British Army after 36
years commissioned service. He is a logistics expert who has dealt with numerous
aid relief situations, including organising refugee camps in Macedonia and
Kosovo. Having served in the Gulf as Commander Supply for 1 Armoured Division
Tim was promoted to colonel in 1992. He became the first Commander Logistic
Support of 3 (UK) Division in preparation for the formation of the Royal
Logistic Corps and after serving in the Balkans he became Director General
Defence Supply Chain. Tim’s operational experience includes deployments in
Northern Ireland, Cyprus, the Gulf and the Balkans. His final tour, as General Officer commanding the largest division of the Field Army, followed an operational tour in Iraq, leadership of the mixed Military/Industry Implementation Team of a Defence-wide End-to-End Logistic Review, and Board Membership of the multi-billion pound Defence Logistic Organisation. He was deployed to Washington, Kuwait and Baghdad as the International Deputy in the US led Office of Reconstruction and Humanitarian Affairs, later re-titled the Coalition Provisional Authority. Having worked closely with Industry as the Director General of the Defence Supply Chain, he is a trustee of the Leadership Trust Foundation and a Director of an international aid organisation. He is also a Visiting Professor at Nottingham and Cranfield Universities - having had a number of articles and book chapters published. Tim is the current Army Adviser to the House of Commons Defence Committee. Tim says effective leadership comes from "winning the hearts and minds of people to achieve a common purpose". Susan Scott-Parker OBE Susan Scott-Parker is the Founding Chief Executive of the Employers’ Forum on Disability (EFD), the world’s first employers’ organisation established by business to mobilise business behind the economic and social inclusion of disabled people. Susan pioneered the world’s first leadership programme for people with disabilities, in partnership with the Coverdale organisation, and is now working to establish the Wildfire Foundation to support leadership development and exchange programmes for high capacity disabled people around the world. She has an international reputation as a persuasive and authoritative advocate for the advantages for global business linked to realising the potential of the 15-20% of the world’s population who have a disability. She and her president John Varley (CEO Barclays global) are building a unique leadership team – the President’s Group - from across the Gold Group membership whose task is to position disability as a business as well as a societal priority while helping EFD to have ever greater impact. Members include CEO and board level representatives from Merrill Lynch, PWC, B&Q, BUPA, CISCO SYSTEMS, Land Securities, Lehman Brothers, LloydsTSB and Goldman Sachs. Susan works with her members to advise governments and bodies such as the EU, ILO and the UN on how they can help more disabled people into work by positioning the employer as the valued customer and potential partner of government funded training and employment services. Under Susan’s leadership EFD has become the world’s leading publishing house on disability as it affects business, with more than four and a half million educational publications in circulation across her member companies. She has written and edited numerous publications and led the project which resulted in ‘Disability Confident’, the definitive e-learning package. Her early publication with Simon Zadek on the business case (Unlocking Potential) has been published in 3 European languages and Mandarin. Susan is a Board Member of the Central School of Ballet. She was on the
Queen’s millennium list 2000 for her Order of the British Empire (OBE) and
received her Honorary Doctorate from Bradford University in 2003. Tim Peach Tim Peach is Managing Director of Taylor Woodrow Construction. In this role, Tim is responsible for ensuring that Taylor Woodrow Construction continues to represent the best in our industry and UK business. His premise is simple, that TWC should be the company of choice for our customers, suppliers and employees. Translating this into action has resulted in several award winning and industry leading initiatives, including our highly successful Graduate Programme. The programme is characteristic of our investment in our people and the future - sponsoring over a hundred students each year and providing an intensive management training syllabus post-graduation. Understanding how we add value to our customers and suppliers has resulted in developing new income streams, for example with the launch of our highly profitable and fast growing Facilities Management division, which is now a major provider to blue chip companies. Tim is the sole UK construction contracting representative on the European Technology Platform. He sits on the CITB Construction Skills board and Finance Committee. Nigel Risner Nigel Risner is a respected author, television presenter and a prolific speaker. He speaks with authority: his own life having veered perilously away from comfortable norms at times. He has learned - the hard way - that positive results can come from negative experiences, and that we often learn best from situations which are unfamiliar and even uncomfortable. As one of the youngest CEO's of a financial services company in the City of London, Nigel knows business as well as he knows life and more importantly he knows what it takes to lead a successful business! He has the ability to translate - with electrifying effect - that hands on experience into a coherent, compelling and exciting philosophy, which has made him one of Europe's leading key note speakers and a powerful professional one-to-one coach to some of the world's leading business executives. Using lessons from his own very successful career as a business leader, Nigel believes managers maintain the status quo while leaders take their organisations to new heights. How does an organisation get the leadership it needs to thrive? The bad news is, few people are “natural born leaders.” That's why so many organisations suffer from lack of leadership. The good news: Leadership can be taught! Nigel explains the skills all leaders must develop to impact their people and organisations. But it doesn’t stop there. Nigel goes on to provide his practical, realistic blueprint for helping individuals develop the skills they need to take their performance to unbelievable new heights.
Previous Event - The 2007 Innovation
Conference
Building on the success of last year’s conference – The Innovation Challenge
– and the launch of the BQF Innovation Unit we are delighted to announce
our second annual conference will take place on 3 October 2007, at the Latimer
Conference Centre, and promises to be just as stimulating. This seminar is for
those who are responsible for, involved in or interested in any aspect of
innovation. Is innovation important in your business? If so this seminar is
for you! The following issues will be addressed: Four exceptional speakers will share with you a wealth of experience and success: What it takes to lead an Innovative Organisation Paul Sloane is an author and speaker on leadership and innovation
leadership. He has written 17 books which have sold over 2 million copies.
His latest book, ‘The Innovative Leader' explains how to drive creativity and
inspire your team. Paul has a first class honours degree in Engineering from Cambridge
University The Innovation Transformation at BT – Developing successful new
products and services in a highly competitive environment He has a first class honours degree in Communication Engineering and joined
the Visual Communication Research Division at BT Labs in 1980. During his
15 years with BT’s labs his career has focused on the research, development and
practical design of real-time audio/visual and multimedia communications
systems. He has several patents to his name in the field of video compression,
and is the holder of two prestigious BT awards; the Martlesham Medal for R&D
(1992) and the BT Gold medal (1994) for leading multimedia product developments.
From 1994 Mike was responsible for driving BT’s company wide technology
acquisition strategy and from 1999 he was based in Silicon Valley, California,
USA where he established BT’s US Technology office and Corporate Venturing
activity. He returned to the UK in 2001 to take on his current post of leading
BT’s Research & Venturing activity. Partnering for Success – what makes for successful and unsuccessful
business partnerships Open Innovation in Action – How Reckitt Benckiser harnesses external
resources to fuel the flow of new products Who should attend? Bookings and Further Information Previous Event - Process Excellence for Financial Services
June 27 - 28, 2007 The Thistle Selfridge Hotel, London, UK Discover how Lean, Six Sigma and other methodologies can help you achieve optimum Process Excellence 20% Special Discount for BQF members Book on line at: www.iqpc.com/uk/financialservices/BQF This conference is tailored to those who are looking for hands-on, practical advice and to learn from the experience of others. Central topics of the conference are:
Featuring in depth case studies from these leading companies: Swiss Life, Old Mutual, Capital One, FASSBEX, CAT Finance, BPM Group, Royal Bank of Scotland, Deutsche Börse, HSCB CIB, GE, Warwick Business, School, The AIT Group, Valeocon, Checkfree, ABN Amro, ING, Bradford & Bingley Previous Event - BQF Public Sector Conference 2007  The big challenge for all organisations involved in public service delivery is how to develop successful partnerships and how to be an effective partner. This conference looked at examples of excellent partnerships, explored what makes them successful, and provided frameworks for participants to use in their own organisations.
Those who attended this conference may download the presentations and further reading articles by following the link below. If you do not know your username and password,
please contact: Will Jones T: 020 7654 5014 Previous Event - The Leadership Conference 2007 
This is the second annual BQF - Leadership Trust conference.
The theme of the conference is Feedback for Improvement and the speakers will discuss: the importance of leadership - at all levels in an organisation - obtaining feedback on performance to engineer change for the better; various sources of feedback such as benchmarking, surveys, and 360º appraisal; using feedback to cause change and improvement; and measuring the impact of the changes made.
Our host for the day is Alison Gill, Co-founder of Getfeedback
Speakers:
Download a REGISTRATION FORM
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