Premier Member Calendar 2012

Premier Members have a free allocation of two delegates at each of the eight events. On request, further delegate places may be allowed if space permits.

To make a booking please click on the linked date.

Alternatively for more information on all Premier Member events, please email.

Exclusive Premier events

9 February - Exclusive Premier Member Seminar
Risk
Led by: Stephen Carver, Cranfield University
Location: Central London

March - Best Practice Showcase
Lean Six Sigma
Location: TBC

May - Best Practice Showcase
Customer Experience and Social Media
Location: TBC

14 June - Exclusive Premier Member Seminar
Maximising Operational Performance
Led by: Pietro Micheli, Cranfield University
Location: TBC

September - Best Practice Showcase
Business Excellence
Location: TBC

November - Exclusive Premier Member Seminar
TBC
Location: TBC

December - Best Practice Showcase
Sustainability
Location: TBC

What our Premier Members say about these events

Seminars

"These events are fabulous and we are privileged to be able to participate with world class presenters"
Estelle Clark, Group Business Assurance Director, Lloyd's Register

"Inspirational, thought-provoking and fantastic quality. I can't wait to put some of these ideas into practice"
Rob Jackson, Business Performance Manager, Ricoh UK

"Excellent, thought-provoking, makes you take a step back and challenge your thinking"
Martyn Evans, Customer Management Process Leader, BP

"Great combination of theory and practice. Some very practical tools - simple but powerful"
Alan Williams, Head of Relationship Management and Innovation, MITIE

"Insight, practical experience and academic knowledge, an excellent balanced presentation"
Gary Batty, Portfolio Projects Manager, British Energy

"Pacy, full of content, interactive, practical examples and confirmed a lot of my thinking"
Paul Roberts, Customer Experience Programme Strategy Manager, Royal Mail Group

"Excellent presenter, compelling listening"
Kathy Isherwood, Microsoft

Showcases

"All speakers knowledgeable and really made the subject come alive. Real, practical examples from people who have done it"
Alistair Johnson, Reporting Systems Programme Director, Oracle Corporation

"Excellent, informative and engaging"
Rosemary Wright, Services Manager, GlaxoSmithKline

"It was great to hear from organisations that are at the top of the game in a particular area"
Richard Jones, Associate Director, Interserve

"Very practical, focused, honest and inspiring"
Colin Jefferson, Consultant, TQMI

"Was not expecting to get the level of value that I did. Excellent, well thought-out sessions"
Matt Culling, Business Improvement Consultant, BT

"Highly relevant, great content, engaging speakers"
Service Improvement Manager, RBS

"Excellent - real insights into what makes a successful business"
General Manager, Royal Mail