Capita Insurance Services

Capita Insurance Services is the UK's leading provider of business support services to the insurance industry offering professional services, operational solutions and strategic partnerships for insurers, brokers, affinities, corporates, government and the London market.

The company is an FSA authorised representative and supports the insurance industry by delivering market-leading solutions in areas such as claims management, policy administration, IT services and administrative support. They focus on achieving measurable step changes in service delivery - increased efficiency, quality and accessibility. Their skills lie in re-engineering and improving processes, harnessing the most appropriate technology and introducing new ways of working.

Ranked No.1 for customer service in the Insurance Services market in three consecutive years, Capita Insurance Services administers in excess of £12.5bn of insurers’ liability and employs more than 4,000 staff across an integrated network of UK business centres.

Catalyst Consulting

Catalyst Consulting is Europe's leading provider of lean six sigma solutions. Their mission is to ‘enable results’ for clients by accelerating the rate of performance improvements, and extending the deployment of world-class best business practice. At the heart of the Catalyst service is the experience of its people - practical, real world experience gained in senior management positions in a range of industries.

Catalyst Consultants have worked with small, medium and large organisations, in the public and private sector, from start-up companies to multi-nationals, in the UK, Europe and beyond. Their style of delivery in all their work is focused very much on people values and this is strongly rooted in everyone who works at Catalyst.

Catalyst Consulting is also one of the founding partners of the BQF Lean Six Sigma Academy

DNV (Det Norske Veritas)

DNV is an independent foundation and their objective is safeguarding life, property, and the environment. Their core competence is to identify, assess, and advise on how to manage risk. They offer Risk Based Certification® which is their approach to certification of Quality Management Systems, Environmental Management Systems, Occupational Health and Safety Management Systems, Information Security Management Systems and IT Service Management processes.

They believe that the certification process needs to be tailored to the unique needs of each organisation to provide better information to top management on the organisation’s ability to meet strategic objectives.

Leadership Trust

The Leadership Trust’s sole focus is leadership and leadership development. Extensive experience and leadership research enables them to provide outstanding executive leadership development programmes to meet clients’ needs. Anyone using their services and attending their leadership programmes can be sure that the expertise and enthusiasm of their people, and their exceptional centre for leadership development will provide an outstanding learning experience and a high level of service.

The Leadership Trust was established as a charitable organisation with a commercial arm. As such, it is in a special position whereby it provides a service to both the commercial and voluntary sectors. The latter is achieved via a system of grants and bursaries, thus enabling the not for profit organisations to access leadership development that will ultimately enhance their enterprises across the world.

Lloyds Register

The Lloyd's Register Group works to enhance safety and to approve assets and systems at sea, on land and in the air. They check that assets and systems work so that people and communities around the world can get on with everyday life. To make this happen, they set, uphold and apply high technical standards of design, manufacture, construction, maintenance, operation and performance across many sectors to the benefit of many businesses.

Lloyds Register offers certification in all industries of Quality Management Systems, Environmental Management Systems, and Health and Safety Management Systems as well as sector-specific schemes such as Automotive and Food.

Oakland Consulting

Oakland Consulting is one of Europe’s leading Operations and Business Improvement consultancies offering a mix of strategic and operational support to a wide range of organisations in both the private sector and public sector.

They work with managers and employees at all levels to solve complex business problems and transform organisational performance and their support includes strategy development, strategic alignment, strategy deployment via scorecards and performance management systems, benchmarking, value-based management, business process redesign, and people development. The BQF has a long-standing research partnership with Oakland.

Red Island Consulting

Red Island Consulting has rapidly established itself as Europe's leading provider of ISO27001 information security solutions. They are unique in underwriting all of their projects with a fixed cost, 100% guarantee. Their security and risk professionals have a deep technical knowledge across a wide range of IT systems and supporting infrastructure, as well as strong expertise in operational risk, IT Governance and its linkage to corporate governance.

They provide their clients with risk mitigation advice and also benchmark against ISO27001, ITIL (ISO20000), ISO9001, PCI DSS, FSA Regulation, Sarbanes-Oxley, and PAS 56 amongst others.

Renault-Nissan Consulting

Since 1989, Renault-Nissan Consulting has been providing highly successful Business Improvement solutions through the development of tools and approaches linked to the strategic visions of their clients. They have worked with directors, managers and teams to realise improvements in processes and people, enable cost reductions and improve value creation across their organisations.

Whether the approach is formal training sessions, workshop-based events or a blended approach including targeted mentoring and coaching, they provide proven solutions that produce quick and measurable business improvements for their clients. A key part of their approach is to transfer the knowledge and skills necessary for their clients' teams to drive forward the change initiatives internally, with Renault-Nissan consulting providing support to ensure sustainable success. Renault-Nissan Consulting is also one of the founding partners of the BQF Lean Six Sigma Academy.

TQMI

TQMI is a specialist improvement consultancy dedicated to providing practical support to organisations striving to achieve excellence. TQMI provides its clients with specific solutions tailored to their individual needs. All of TQMI’s consultants are experienced senior managers from a wide range of public and private sector organisations who pride themselves on pragmatic application of improvement approaches and techniques to achieve lasting improvement.

TQMI have a proven track record, over more than 20 years, of helping clients to align and engage their people and processes to achieve superior levels of performance. Their operating philosophy is to transfer skills, knowledge and capability. TQMI and the BQF jointly own Perfex Training, a provider of a wide range of open and in-house training courses.

Vector Europe Consulting

Vector is a global consulting group specialising in organisational effectiveness, helping their clients identify and resolve their priority business issues in order to achieve and sustain competitive advantage. They are experts in diagnosis and in assisting clients with implementation to achieve the desired results with a team of experienced business and consulting specialists providing a tailored and personal service.

Fundamental to their approach is the achievement of clarity of purpose and the alignment of infrastructure and culture with business strategy at all levels in the organisation, to deliver the required results. Their Organisational Alignment Model is a framework for understanding and describing the current and desired state of the organisation.