Committed To Excellence

Committed to Excellence (C2E) is part of the EFQM Levels of Excellence certification programme, and is designed for organisations that are beginning their excellence journeys.

Providing international recognition at entry level, C2E will encourage passion and commitment amongst your internal stakeholders in order to generate the necessary momentum to start implementing performance improvement activities.

It also offer your organisation a practical and simple way to build knowledge and experience of the EFQM Excellence Model and RADAR logic.

Find out which organisations are Committed to Excellence in our Directory of Excellence

The benefits

• Identification of areas for improvement
• Structured approach to improvement activities
• Constructive feedback on your improvement projects and their results
• International recognition
• Benchmark against other organisations using the same framework
• Practical experience and learning

Three stage process

To achieve C2E certification, your organisation will need to work through the following three stages:

1. Undertake a self-assessment
2. Implement improvement projects
3. Have improvement projects formally validated

Feedback

You will get constructive feedback from an experienced external source on your improvement projects and the results they achieved. This feedback can help focus further improvement activity and serve as an input for business planning.

Certification

C2E certification is valid for 2 years and successful organisations are listed on both our Directory of Excellence and EFQM's Levels of Excellence database. They are also able to use the C2E logo to promote their achievement.

Any organisation can apply

Any organisation can apply from small and medium-sized enterprises and large businesses to public sector and voluntary organisations, charities and not-for-profits. Business units within an organisation are also eligible.

'The award of C2E has been accepted with a considerable sense of pride but, more importantly, with a firm commitment to take the approach forward to higher levels.'
Tony Wilson, Managing Director, Abellio London & Surrey

'Undertaking C2E certification has been an incredibly positive process for East Coast. It has helped us to think more rigorously about how we deliver improvements to our business, and how we measure the effectiveness of our results.'
Tim Hedley-Jones, Property & Projects Director, East Coast

'We found the C2E process to be very worthwhile as it delivered real improvements in 3 key areas of our business. It is a great place to start your excellence journey. We have adopted the EFQM Excellence Model as our performance improvement framework and have already started preparing for a full assessment when we move on the next level, Recognised for Excellence.'
Jamie Green, Quality Performance Manager, London Midland

'Going through the process of preparing for C2E and actually achieving it was an obvious progression for STC and a good stepping stone towards Recognised for Excellence. It has also provided us with many business benefits.'
Lindsey Turnbull, Business Improvement and Diversity Manager, Siemens Traffic Controls

'Achieving Committed to Excellence status is a positive endorsement of the progress we are making in the continual improvement of our business practices. The specific projects completed as part of this programme were of significant importance to us as a business and more importantly, to our customers and our other stakeholders.'
George Parish, Quality & Compliance Director, OCS Group UK

More information

Organisations that are Committed to Excellence

Case studies

EFQM Levels of Excellence information sheet

Application form

FAQs

Find out more

For more information about how we can help your organisation get formal excellence certification, please contact Ian Swain on 020 7654 5009 or contact us online.