Six Serving Men – problem analysis technique

This problem analysis method examines an issue from twelve different viewpoints.  It is based on the words of the poem by Rudyard Kipling:

I keep six honest serving men, they taught me all I knew.

Their names are What and Why and When

and How and Where and Who.

We probe the topic using these [...]

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Two Thinking Tips for Leaders

If you run a company then you are probably burdened with a plethora of troubles.  You have all sorts of headaches, problems and surprises to sort out every day.  It is hard to stand back and focus on the big strategic issues – but that is exactly what you have to do.  Here are a [...]

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