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I have posted a short video tutorial on two problem analysis methods – Why, Why and Six Serving Men. I use these methods on my innovation workshops as tools to understand and unpack complex issues. If you are facing a tough challenge then try using one or both of these methods to analyse the issue [...]  I am in the process of making some tutorials on brainstorming. Here are the first two: Introduction to Brainstorming – the Principles Two Advanced Methods – SCAMPER and Random Word Each consists of slides and audio. They will quickly help you to brush up your skills and to learn some highly effective tools to make your [...] This problem analysis method examines an issue from twelve different viewpoints. It is based on the words of the poem by Rudyard Kipling: I keep six honest serving men, they taught me all I knew. Their names are What and Why and When and How and Where and Who. We probe the topic using these [...] In trying to improve quality and looking for improvements we tend to focus our attention on what went wrong. We try to fix problems. A typical management meeting consists of a group of people who are looking at what is not working and trying their hardest to come up with ways to put things right. [...] I thought it was an urban legend; the story of the student who mistakes a pair of ‘unsolvable’ maths problems for his homework assignment and solves them. It has been used as an example of the power of positive thinking. If you do not know that a problem is unsolvable then you have a better [...] |
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