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How can you keep up to date with the latest trends and directions in your industry? There are so many sources of potential information that you can be overwhelmed. You should certainly watch, listen and learn from the following: 1. Your customers 2. Your frontline staff (sales, marketing and customer service in particular) 3. Your [...]  In this significant new work, Gary Hamel challenges our thinking about management. He argues that the management methods used in most organisations are relics of systems designed over 100 years ago to control and command. They are inappropriate, inadequate and obstructive for knowledge-based 21st century organisations that want to be agile and innovative. He gives detailed [...] |
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