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I have posted a short video tutorial on two problem analysis methods – Why, Why and Six Serving Men. I use these methods on my innovation workshops as tools to understand and unpack complex issues. If you are facing a tough challenge then try using one or both of these methods to analyse the issue [...]  This problem analysis method examines an issue from twelve different viewpoints. It is based on the words of the poem by Rudyard Kipling: I keep six honest serving men, they taught me all I knew. Their names are What and Why and When and How and Where and Who. We probe the topic using these [...] |
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