Innovation in Services Meeting on Feb 5th
The next meeting of the BQF Innovation Unit will be on the morning Feb 5th in London. It is kindly hosted by Royal Mail at their offices on Old Street in EC1. We will discuss innovation in services and processes. Robin Mar of Royal Mail will present on their experiences. There will also be a workshop session on Transformers, a powerful technique to generate innovative ideas for service and process improvement. There is no charge but places are limited so please book early to avoid disappointment.
See you there.
Paul Sloane