Member Spotlight - Organisation Transformation

DWPInvolving everyone in Lean can bring the best results.

Royal Bank of Scotland The Royal Bank of Scotland's Outward Payments Centre in Liverpool has delivered impressive improvements in efficiency and customer experience as well as engaging staff.

SellafieldGordon McNeil explains how HR can engage people through deploying a Lean programme.

Siemens IT Solutions and Services In 1999 Siemens IT Solutions and Services was awarded the contract to transform the business operations and processes of National Savings and Investments (NS&I). In order to meet the challenges of modernising NS&I's operations, Siemens decided to implement major changes to its business operating model.

The BQF Adds Huge Value

'If you multiply the financial improvement made by all the companies on the BQF's excellence journey, then the BQF undoubtedly adds a huge amount of value to UK PLC which not enough people appreciate.'
Juergen Maier, Managing Director, Siemens UK Industry Sector