Member Spotlight

These case studies will give you valuable insight into the challenges faced by other organisations and how they overcame them.

They are arranged by organisation or topic to help you find the most relevant one.

Organisation	Topic
3663 First for Foodservice	BQF Award Winners
AESSEAL	Business Continuity
Careers South West	Customer Experience
COLAS	Customer Loyalty
Doosan Babcock Energy	EFQM Excellence Model
DWP	Innovation
eaga	Lean Six Sigma
Goodhead Group	Organisation Transformation
Grwp Gwalia	Sustainable Development
Liverpool Direct Limited
Microsoft
Mouchel
Northern Ireland Housing Executive
Northgate Information Solutions
National Saving and Investments (NS&I)
Owen Mumford
Ricoh
Royal Bank of Scotland
Sellafield
Siemens IT Solutions and Services
Siemens Mobility
Specialist Schools and Academies Trust (SSAT)
South Street Surgery
University of Chester

These case studies have all previously appeared in UK Excellence, our quarterly magazine for BQF members.

The BQF Adds Huge Value

'If you multiply the financial improvement made by all the companies on the BQF's excellence journey, then the BQF undoubtedly adds a huge amount of value to UK PLC which not enough people appreciate.'
Juergen Maier, Managing Director, Siemens UK Industry Sector