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Definition
Excellent Organisations implement their mission and vision by developing a stakeholder focused strategy that takes account of the market and sector in which it operates. Policies, plans, objectives, and processes are developed and deployed to deliver the strategy.
Criteria parts
Policy and Strategy cover the following four criterion parts that should be addressed.
2a. Policy and Strategy are based on the present and future needs and expectations of stakeholders
2b. Policy and Strategy are based on information from performance measurement, research, learning and external related activities
2c. Policy and Strategy are developed, reviewed and updated
2d. Policy and Strategy are communicated and deployed through a framework of key processes
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