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Definition
Excellent Leaders develop and facilitate the achievement of the mission and vision. They develop organisational values and systems required for sustainable success and implement these via their actions and behaviours. During periods of change they retain a constancy of purpose. Where required, such leaders are able to change the direction of the organisation and inspire others to follow.
Criteria parts
Leadership covers the following five criterion parts that should be addressed.
1a. Leaders develop the mission, vision, values and ethics and are role models of a culture of Excellence
1b. Leaders are personally involved in ensuring the organisation’s management system is developed, implemented and continuously improved
1c. Leaders interact with customers, partners and representatives of society
1d. Leaders reinforce a culture of excellence with the organisation’s people
1e. Leaders identify and champion organisational change
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