Excellence Model >> Description

The EFQM Excellence Model - Description

The updated 2010 EFQM Excellence Model was launched on 29 September

Should you wish to order either of the two new publications that describe the concepts and the model criteria please visit our online publications shop.

I would like to read more about the new Model

The following publications are available:

  • EFQM Fundamental Concepts
    The Building Blocks of Sustainable Excellence - Buy online.
  • The EFQM Excellence Model
    Buy online
  • The Transition Guide
    How to upgrade the EFQM Excellence Model 2010. Here you will find a summary of the changes to the Fundamental Concepts, the Model and RADAR, as well as a positioning of the renewal, the benefits and a top level analysis. Download a copy of the Transition Guide
    ( 622 KB)

I would like to learn more about the new Model

We are running a series of Briefing Seminars to explain the changes to the Model, its concepts and the revised RADAR scoring logic.

Our workshop programme also includes an updated 'How to use the Excellence Model' which is based on the new Model.

I would like to assess organisations using the revised Model

We offer an upgrade course for Award Assessors and people who have assessment experience. This course is compulsory if you would like to join as an assessor for the UK Excellence Award in 2010.

The Assessor course is delivered based on both the new Model and a completely new case study.

Will the UK Excellence Award be assessed against the new Model in 2010?

Yes.

And the EFQM Levels of Excellence scheme?

Yes.

The EFQM Excellence Model

EFQM Excellence Model 2010 Revision

Regardless of sector, size, structure or maturity, organisations need to establish an appropriate management framework to be successful. The EFQM Excellence Model is a practical, non-prescriptive framework that enables organisations to:

  • Assess where they are on the path to excellence, helping them to understand their key strengths and potential gaps in relation to their stated vision and mission
  • Provide a common vocabulary and way of thinking about the organisation that facilitates the effective communication of ideas both within and outside the organisation
  • Integrate existing and planned initiatives, removing duplication and identifying gaps
  • Provide a basic structure for the organisation’s management system

Whilst there are numerous management tools and techniques commonly used, the Excellence Model provides an holistic view of the organisation and it can be used to determine how these different methods fit together and complement each other. The Model can therefore be used in conjunction with any number of these tools, based on the needs and function of the organisation, as an overarching framework for developing sustainable excellence. Sustainable success is realised through a set of three integrated components:

  • The Fundamental Concepts of Excellence: The underlying principles which are the essential foundation of achieving sustainable excellence for any organisation.

  • The EFQM Excellence Model: A framework to help organisations convert the Fundamental Concepts and RADAR logic into practice.

  • RADAR logic: A dynamic assessment framework and powerful management tool that provides the backbone to support an organisation as it addresses the challenges it must overcome if it is to realise its aspiration to achieve sustainable excellence.


    • Using these three integrated components has helped organisations of all sizes and from all sectors to compare themselves with the attributes, qualities and achievements of sustainable organisations. They can use them to develop a culture of excellence, bring consistency to their management style, access good practices, drive innovation and improve their results.

    Further information is available in the new EFQM Excellence Model 2010 Guide. Copies can be obtained by visiting our online publications shop or by contacting Natasha Fossick:

    E Natasha.fossick@bqf.org.uk
    T 020 7654 5006

    Please follow these links for more details about:

    		 

    32-34 Great Peter Street, London, SW1P 2QX        Tel: 020 7654 5000