Workshop: How to use the EFQM Excellence Model

A practical introduction to the EFQM Excellence Model, which demonstrates up-to-the-minute relevance and applicability to all organisations. Provides delegates with practical ways to take the next step on their journey to excellence. It will be particularly relevant to those tasked with leading organisation-wide improvement.

Booking information    Workshop presenter    In-house training

Delegates will

• Develop a practical understanding of excellence and the Model
• Practice three different assessment methods
• Review the best practices of leading users of the Model

Workshop includes

• An introduction to the principles of the Model
• Using matrix assessments to introduce excellence
• Using questionnaire methods to engage people throughout the organisation
• Using assessment workshops to drive focused improvement
• Creating a prioritised improvement plan
• Gaining recognition for progress made
• The best practices of excellent organisations

All delegates will receive a complimentary copy of The ‘2010 EFQM Excellence Model’.

Workshop fee

• BQF member - £150 excluding VAT
• CQI member - £175 excluding VAT
• Non-member - £300 excluding VAT

The price of a workshop place includes refreshments and a sandwich lunch.

Regular Plus, Key Plus and Premier members all receive a number of these workshops FREE of charge as part of their membership package. Please contact us to confirm eligibility by email or call 020 7654 5000.

Bookings

• Book online using the links below, or
• Complete and return the 2012 workshops booking form

Workshop presenter

Furneux Consulting - Dr Stephen Bratt
Furneux Consulting helps organisations to improve. Their approach is practical rather than theoretical, and its effects are rapid and long-lasting. Leader, Dr Steve Bratt, has thirty years experience in research, management and consultancy. His management career included spells with ICI, Glaxo and Astra. In each of these, Steve had to balance the ongoing responsibility for quality management with the responsibility for delivering major performance improvement programmes. He is only too aware of the challenges facing leaders today. He has fifteen years' experience of successfully applying the Model in Europe, the USA, Africa, the Middle East, and China.

In addition to helping establish and drive improvement programmes, Furneux Consulting assists organisations to compete effectively for awards, and several of their clients have won Excellence Awards at European, UK and regional levels. They are a flexible and fast-moving organisation, small enough to take on new challenges at short notice. To broaden their range and flexibility, they are a founder member of the BQC-Network, a group of experienced consultants with a wide portfolio of experience in organisations large and small, public and private.

Steve is delighted to have had a long and continuing relationship with the BQF dating back to 1994, as Senior Assessor, Assessor trainer, workshop leader, and consultant.

In-house workshops and bespoke training courses

In-house workshops and bespoke training courses are available to both members and non-members. Please contact us to discuss your requirements by email or call 020 7654 5000.