Home >> Events Diary Events Date Event Venue June 2005 06 - 07 Public Sector Annual Conference - Leading Out Loud Latimer Conference Centre, Nr. Chesham, Bucks 07 - 08 Sponsor Member Themed Learning Event - FULL EDF Energy Head Office, Victoria, London 14 - 15 Sustainability & Social Responsibility London 21 - 22 Aligning & Delivering Policy & Strategy London 23 - 24 Effective Risk Management Midlands 28 - 29 Delivering Customer & Stakeholder Value London July 2005 05 Six Sigma Introduction London 06 - 08 Accredited Assessor Training London 12 - 13 Improvement through Self Assessment London 13 Keys To Excellence Showcase Event Sunbury 14 - 15 Delivering Process Management & Process Improvement Midlands 19 Driving Benefits from ISO 9001:2000 London 20 Annual General Meeting London August 2005 03 - 05 Accredited Assessor Training Midlands 09 Lean & Agile Processes N West 10 - 11 Aligning & Delivering Policy & Strategy N West 16 - 17 Sustainability & Social Responsibility Midlands 18 - 19 Delivering Customer & Stakeholder Value London 23 - 24 Effective Risk Management London September 2005 06 Six Sigma Introduction N West 06 Using Assessment and Improvement Frameworks and Standards Marketing & Management Training Centre (MMTC), Cheltenham 07 - 08 Sponsor Member Themed Learning Event Hatfield, Herts. 07 - 08 Sponsor Group - Supply Chain - Innovation Through People Hosted by Computacenter, Hatfield Business Park, Hertfordshire 07 - 09 Accredited Assessor Training London 13 - 14 Improvement through Self Assessment N West 15 - 16 Delivering Process Management & Process Improvement London 15 - 16 European Six Sigma Summit Amsterdam 20 Lean & Agile Processes London 21 Driving Benefits from ISO 9001:2000 N West October 2005 11 - 12 Sustainability & Social Responsibility London 13 Keys to Excellence Showcase - Vodafone Vodafone House, Newbury 13 - 14 Aligning & Delivering Policy & Strategy London 18 Driving Benefits from ISO 9001:2000 Midlands 18 - 20 Accredited Assessor Training N West 20 Six Sigma Introduction London 25 UK Business Excellence Awards 2005 London Hilton, Park Lane 25 - 26 Delivering Customer & Stakeholder Value Midlands 27 - 28 Effective Risk Management N West November 2005 01 - 03 Accredited Assessor Training London 08 - 09 Improvement through Self Assessment London 10 - 11 Delivering Process Management & Process Improvement N West 15 Lean & Agile Processes Midlands 30 - 01 Sponsor Member Meeting Bracknell December 2005 01 Six Sigma Introduction London 06 - 08 Accredited Assessor Training Midlands 13 Lean & Agile Processes Introduction Midlands 14 - 15 Improvement through Self-Assessment Midlands January 2006 09 - 10 Effective Risk Management N West 11 - 13 Accredited Assessor Training London 17 - 18 Delivering Process Management & Process Improvement London 18 BQF Business Continuity Group - 'Are you sitting comfortably?' BT Centre, London 19 Keys to Excellence Showcase United Utilities, Warrington 26 Six Sigma Introduction Midlands 31 - 01 The 5th Annual Police Performance Management 2006 The Selfridge Hotel, London February 2006 01 - 02 Improvement through Self-Assessment London 07 North West Group - Make the EFQM Model work for you International Business Centre, Warrington 07 - 09 Accredited Assessor Training N West 14 Lean & Agile Processes Introduction London March 2006 06 London Group - LE awards and proforma writing network Higher Education Funding Council for England, Centrepoint, London 08 - 09 Accredited Assessor Training London 09 - 10 North West Group - EFQM assessor training workshop International Business Centre, Warrington 10 Partnership and going dutch - practical application of EFQM and other Models Society of Operations Engineers, London 15 North West Group - Managing cultural change - a practitioner's toolkit Wigan Investment Centre 15 Sponsor Member Meeting Milton Keynes 15 - 16 Delivering Process Management & Process Improvement Midlands 28 - 29 Efficiency & Performance Improvement Conference London 28 - 29 Effective Risk Management London 28 - 29 Improvement through Self-Assessment N West 30 Six Sigma Introduction N West 31 Financial Services Customer Care - Launch Meeting BQF, London April 2006 04 - 06 Accredited Assessor Training Midlands 11 Lean & Agile Processes Introduction N West 24 - 27 The 7th Annual Six Sigma Summit and Excellence Awards The New Connaught Rooms, London 27 Keys to Excellence Showcase BT, London May 2006 04 Six Sigma Introduction London 09 - 10 Public Sector Conference 2006 - Excellence through Innovation and Learning Latimer, Buckinghamshire 09 - 11 Accredited Assessor Training London 16 Innovation Seminar Royal Aeronautical Society, London 17 - 18 Improvement through Self-Assessment London 18 - 19 Best Practices in Lean Services & Transactions London 23 - 24 Delivering Process Management & Process Improvement London 24 BQF Business Continuity Group: 'What are the chances of that happening?' Computacenter, Hatfield June 2006 07 Sponsor Member Meeting London 14 BQF / Leadership Trust Conference: Innovative Leadership RSA, 8 John Adam Street, London WC2N 6EZ 15 - 16 Effective Risk Management London 16 BQF Thames Valley Group: CSR at Royal Mail - the business case Royal Mail, Langley July 2006 06 BQF Financial Services Customer Care Group Financial Ombudsman Service, Canary Wharf 11 Keys to Excellence Showcase Leadership Trust, Herefordshire 12 BQF Annual General Meeting BQF, London August 2006 02 - 04 3 Day Accredited European Assessor Training London 15 - 16 Delivering Process Management and Process Improvement N West 23 - 24 Aligning and Delivering Policy and Strategy London September 2006 05 Six Sigma Introduction London 06 Sponsor Member Meeting - 'A Lean Business - from supplier to customer' Thales, Glasgow 06 - 08 3 Day Accredited European Assessor Training Midlands 12 BQF Innovation Unit - How to implement ideas quickly London 12 - 13 Effective Risk Management London 14 Midlands Group - Process Management Birmingham 15 Study visit to Dell Limerick 18 BQF South West Group: Initiative Overload - does it have to be suffer or stop? Somerset Fire and Rescue Service, Taunton 22 BQF Social Care Group: 'Achieving excellence - the right ingredient' London 26 BQF Local Authorities Group - CPA: A Quality Approach to Achieving Excellence London 26 Lean & Agile Processes Introduction Midlands 27 North West Group - How to enhance your leadership effectiveness Wigan 27 Treating Customers Fairly and Best Practise in Complaints Handling London 28 BQF Business Continuity Group Sidcup October 2006 03 - 04 Effective Risk Management London 04 A BQF Innovation Unit Master Class - Creativity and Innovation BQF, London 04 - 06 3 Day Accredited European Assessor Training London 10 Six Sigma Introduction N West 11 - 12 Delivering Process Management and Process Improvement London 25 2006 UK Business Excellence Award Ceremony and Dinner Hilton, London November 2006 01 - 03 3 Day Accredited European Assessor Training N West 15 - 16 Aligning and Delivering Policy and Strategy London 21 Lean & Agile Processes Introduction N West 23 New Sponsors Lunch QinetiQ, Farnborough 29 A BQF Innovation Unit Master Class - Creativity and Innovation Westminster Accord, London, SW1 December 2006 05 Six Sigma Introduction London 06 - 08 3 Day Accredited European Assessor Training London 07 Sponsor Member Meeting St Albans 12 - 13 Delivering Process Management and Process Improvement Midlands January 2007 17 BQF Innovation Networking Group: Idea Evaluation and Selection London 18 BQF Social Care Group: Embedding quality in the organisation and involving users and carers in all you do London 25 BQF Business Continuity Group - 'What's your plan?' London February 2007 15 Workshop 15: How to create a knowledge management strategy London 22 Workshop 14: Introduction to Lean Six Sigma London March 2007 01 Financial Services Customer Care Group: Financial Competence and the Cost of Complaints AXA UK, London 07 - 09 Accredited Assessor Training (3 Days) London 08 Sponsor Member Meeting - High level risk management and business continuity planning Guy Carpenter - London 13 - 14 Corporate Social Responsibility ( 2 Days) London 15 Six Sigma: Introduction (1 Day) London 21 - 22 Lean: How to Implement it effectively and Deliver the Benefits (2 Days) London 23 How to Increase Profits & have Happier Customers - through Lean Thinking Manchester 27 Lean: The Benefits and the Factors Key for Success (1 Day) Midlands 27 How to Increase Profits & have Happier Customers - through Lean Thinking London (Heathrow) 28 - 29 Aligning & Delivering Policy & Strategy (2 Days) London 29 South West Group: Excellence in the Environment Environment Agency, Exeter April 2007 02 - 04 Accredited Assessor Training (3 Days) London 12 - 13 Effective Risk Management (2 Days) London 17 - 18 Delivering Process Management & Process Improvement (2 Days) N West 17 - 19 Accredited Assessor Training (3 Days) Midlands 17 - 19 Annual Six Sigma Summit - Maximising your return on Lean Six Sigma Investment London 20 Open Innovation - harness external resources to help drive your innovation London, 1 Victoria Street, London SW1 24 - 25 Improvement through Self-Assessment (2 Days) London 26 Workshop 12: How to introduce innovation into your organisation London 27 How to Increase Profits & have Happier Customers - through Lean Thinking Glasgow May 2007 01 Keys to Excellence: Operational Excellence - driving the business forward Gloucester 09 - 10 Lean: How to Implement it effectively and Deliver the Benefits (2 Days) Midlands 09 - 11 Accredited Assessor Training (3 Days) N West 11 BQF Social Care Group: 'Cultivating' Quality in Social Care Reading 15 - 16 BQF Public Sector Conference 2007: Effective Partnering - at the heart of public service delivery Latimer, Chesham, Bucks 16 - 17 Corporate Social Responsibility ( 2 Days) N West 17 Workshop 1: How to use the Excellence Model - starting out with self assessment: Midlands 23 North of England Excellence Forum: "Change Management as a key driver to deliver Business Excellence and Performance" Haydock Park 23 Lean: The Benefits and the Factors Key for Success (1 Day) London 24 Six Sigma: Introduction (1 Day) N West 24 North of England Excellence workshop: "The People side of Business Excellence" Haydock Park 30 Complaints Handling: Performance in Financial Services and Best Practice from the Express Delivery Industry Aon Consulting, London June 2007 05 Sustainable Development Group: Environment – Melting Ice EDF Energy, London 05 - 07 Accredited Assessor Training (3 Days) London 06 North of England Excellence workshop: "Customer Insight" Wetherby Racecourse 07 The Leadership Conference 2007 Latimer, Chesham, Bucks 12 - 13 Improvement through Self-Assessment (2 Days) N West 13 Sponsor Member Meeting: Lean - the key to the bottom line Ricoh - Telford 20 BQF Business Continuity Group: Exercising Your Plan BT Centre, London 20 - 21 Delivering Process Management & Process Improvement (2 Days) Midlands 26 A BQF Innovation Unit Master Class - Creativity and Innovation London 27 - 28 Conference: Process Excellence for Financial Services London July 2007 03 - 05 Accredited Assessor Training (3 Days) Midlands 06 Annual General Meeting London 10 Keys to Excellence Event - Leading the way to excellence Leadership Trust - Herefordshire 10 Six Sigma: Introduction (1 Day) London 10 Lean: The Benefits and the Factors Key for Success (1 Day) N West 11 - 12 Lean: How to Implement it effectively and Deliver the Benefits (2 Days) London 17 - 18 Aligning & Delivering Policy & Strategy (2 Days) Midlands 20 Built Environment Group: Business Continuity Management Basingstoke, Hampshire 25 North of England Excellence workshop: "Innovation Networking Event" HaydockPark Racecourse August 2007 08 - 10 Accredited Assessor Training (3 Days) London 21 - 22 Improvement through Self-Assessment (2 Days) N West September 2007 05 Sponsor Member Meeting O2, Leeds 05 - 07 Accredited Assessor Training (3 Days) N West 13 Workshop 1: How to use the Excellence Model - starting out with self assessment: London 18 Sustainable Development Group: The Economics of Sustainability 3663, Birmingham 18 A BQF Innovation Unit Master Class - Creativity and Innovation London 26 North of England Excellence workshop: "Boosting Competitiveness through Responsible Business Practise" Haydock Park Racecourse 26 - 27 Corporate Social Responsibility ( 2 Days) London 28 Achieving Committed to Excellence (C2E) and Recognised for Excellence (R4E) Society of Operation Engineers, 22 Greencoat Place, London SW1P 1 PR October 2007 02 Customer Experience - Customer Service or Lip Service Lloyd's Register, London 03 The 2007 Innovation Conference: Sharpen Your Innovation Skills Chesham, Bucks 04 Keys to Excellence Event - Introducing the Excellence Model Imperial War Museum, London 04 - 05 Delivering Process Management & Process Improvement (2 Days) London 10 - 12 Accredited Assessor Training (3 Days) London 17 - 18 Improvement through Self-Assessment (2 Days) London 24 2007 UK Excellence Award Ceremony London Hilton, Park Lane 25 Workshop 14: Introduction to Lean Six Sigma London 31 North of England Excellence Forum: "Overview of Lean" Wetherby Racecourse November 2007 02 Built Environment Group: Managing the Supply Chain Halcrow, Swindon 06 Local Authority Group - ''Delivering excellent services: matching customer expectations with their perceptions” London Probation Service, London 06 - 08 Accredited Assessor Training (3 Days) Midlands 08 East of England Group: Lean in the East of England BRE, Watford 08 Workshop 15: How to create a knowledge management strategy Midlands 13 - 14 Lean: How to Implement it effectively and Deliver the Benefits (2 Days) London 20 Lean: The Benefits and the Factors Key for Success (1 Day) N West 20 - 21 Corporate Social Responsibility ( 2 Days) Midlands 21 Plan complete? Don't leave it on the shelf Guy Carpenter 26 The Innovation Value Chain BQF Offices, London 27 - 28 Aligning & Delivering Policy & Strategy (2 Days) London 28 North of England Excellence Forum: Haydock Park Racecourse December 2007 04 Six Sigma: Introduction (1 Day) London 04 - 05 Sponsor Member Meeting hosted by MITIE - Award Winners Showcase Frimley Green, Surrey 05 - 07 Accredited Assessor Training (3 Days) London 06 Workshop 1: How to use the Excellence Model - starting out with self assessment: Midlands 11 South West Networking Group: Quality Improvement Tools Rolls-Royce, Bristol 11 - 12 Improvement through Self-Assessment (2 Days) Midlands 13 Workshop 14: Introduction to Lean Six Sigma London 13 - 14 Delivering Process Management & Process Improvement (2 Days) N West January 2008 22 Sustainable Development Group: Social Aspect of Sustainability Interserve, Birmingham 31 "Ahead of the game - staying on the ball in social care" Brent Town Hall February 2008 05 Innovation Network Meeting: Innovation in Services and Processes Royal Mail, London EC1 06 - 07 Improvement through Self-Assessment (2 days) London 12 Six Sigma: Introduction (1 day) North West 13 - 14 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) North West 14 Workshop 14: How to create a knowledge management strategy London 19 - 21 Accredited Assessor Training (3 Days) London (FULL) 27 Built Environment: How to get and keep the skills you need Hammersmith, London March 2008 05 Sponsor Member Meeting: Managing the Customer Experience Fujitsu Services, London 05 - 07 Accredited Assessor Training (3 Days) Midlands 11 - 12 Aligning and Delivering Policy and Strategy (2 days) London 13 Lean: The Benefits And The Factors Key For Success (1 day) Midlands 13 Workshop 12: How to gain recognition using the Levels of Excellence Scheme (C2E and R4E) London 18 - 19 Delivering Process Management and Process Improvement (2 days) London April 2008 02 North of England Excellence: Risk Management International Business Centre, Warrington 02 - 03 BQF Annual Public Sector Conference 2008 Latimer, Bucks 09 - 11 Accredited Assessor Training (3 Days) London 15 - 16 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) London 17 Six Sigma: Introduction (1 day) London 18 CSR Benchmarking Visit At Lloyds TSB Gresham Street, London 22 Customer Experience Group: Your customers are not as loyal as you think! Financial Ombudsman Service, London 23 - 24 Improvement through Self-Assessment (2 days) North West 24 North of England Excellence: North East Launch Event Business Link North East 29 - 30 Corporate Social Responsibility (2 days) Midlands 30 Innovation and Knowledge Management Central London May 2008 01 Exclusive Sponsor Member Seminar: Strategic Customer Management Henley Management College, Henley-on-Thames 07 - 08 Delivering Process Management and Process Improvement (2 days) Midlands 08 Workshop 4: How to use the interrelationship of the EFQM Excellence Model, ISO Management systems and other quality initiatives effectively Midlands 12 Masterclass: Innovation and Creativity London 12 - 14 North of England Excellence: Personal Performance Development Programme International Business Centre, Warrington 14 Business Continuity: 'No supplier, no business!' Guy Carpenter, London 14 Business Continuity - "No supplier, No business!" Supplier Continuity is key to Business Continuity Guy Carpenter - London 14 Lean: The Benefits And The Factors Key For Success (1 day) London 14 - 16 Accredited Assessor Training (3 Days) N West 20 - 21 Aligning and Delivering Policy and Strategy (2 days) North West 22 Six Sigma: Introduction (1 day) Midlands June 2008 04 - 06 Accredited Assessor Training (3 Days) London 10 Route to World Class - Seminar London 11 Leadership Conference Latimer Conference Centre, Latimer 12 North of England Excellence: Project Management International Business Centre, Warrington 17 Local Government and Communities Group: How to maintain staff morale in times of change and budget cuts BQF, London 17 - 18 Improvement through Self-Assessment (2 days) London 24 Exclusive Sponsor Seminar: Performance Management RIBA, London 25 - 26 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) Midlands 26 North of England Excellence: Workplace Stress Management International Business Centre, Warrington July 2008 01 Lean: The Benefits And The Factors Key For Success (1 day) North West 02 - 03 Delivering Process Management and Process Improvement (2 days) London 08 Sponsor / Keys to Excellence Event - Leaning in Different Directions Lloyds TSB, London 09 BQF Annual General Meeting BQF, London 09 - 11 Accredited Assessor Training (3 Days) Midlands 10 Recognised for Excellence Workshop exclusively for the Probation Service, Prison and Justice Sector. BQF, 32-34 Great Peter Street, London SW1P 2QX 16 - 17 Aligning and Delivering Policy and Strategy (2 days) London 22 Sustainable Development: Sustainability case studies from Award Winners British Quality Foundation 30 Innovation Network Meeting TBC August 2008 06 - 08 Accredited Assessor Training (3 Days) London 12 - 13 Improvement through Self-Assessment (2 days) Midlands 13 - 14 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) London 19 - 20 Corporate Social Responsibility (2 days) North West September 2008 03 - 04 Delivering Process Management and Process Improvement (2 days) Midlands 09 North of England Excellence: CSR AESSEAL Plc 09 - 11 Accredited Assessor Training (3 Days) N West 17 Business Continuity : “Resource Continuity Planning – think of a number...now halve it” BT Centre, London 18 Best Practice Showcase: Excellence in Major Projects Interserve, Birmingham 18 - 19 Improvement through Self-Assessment (2 days) London 25 Six Sigma: Introduction (1 day) London October 2008 02 Workshop 3: How to identify and manage the organisation’s key processes Midlands 07 - 09 Accredited Assessor Training (3 Days) London 08 Best practice showcase: QinetiQ QinetiQ, Farnborough 08 - 09 People Engagement & Alignment (2 days) London 09 Workshop 4: How to use the interrelationship of the EFQM Excellence Model, ISO Management systems and other quality initiatives effectively London 14 UK Excellence Award ceremony London Hilton 21 - 22 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) London 23 Workshop 13: Introduction to Lean Six Sigma London 30 Workshop 17: Basic Business Planning Midlands November 2008 04 Local Government and Communities: How to achieve the New Customer Service Excellence Standard St Matthews Church 04 - 06 Accredited Assessor Training (3 Days) Midlands 06 Workshop 14: How to create a knowledge management strategy Midlands 11 Exclusive Sponsor Member Seminar: Strategic Process Management The Naval Club, London 13 Workshop 02: How to design and implement an effective Balanced Scorecard London 14 NOMS Criminal Justice Sector Group London Probation 18 Effective use of mediation and negotiation to manage conflict Freshfields, London 18 Six Sigma: Introduction (1 day) N West 19 Sustainable Development: 'Practical Energy Saving Measures' Mouchel, London 19 - 20 Delivering Process Management and Process Improvement (2 days) London 25 Masterclass: Innovation London 26 - 27 Improvement through Self-Assessment (2 days) N West 27 Freedom or Control ' Everybody in an organisation is part of the customer experience so how do you give maximum autonomy and still maintain control and accountability Microsoft, Reading 27 Workshop 15: How to create and implement sustainable change Midlands 27 Workshop 11: How to develop leadership capacity throughout your organisation London   32-34 Great Peter Street, London, SW1P 2QX        Tel: 020 7654 5000