Home >> Events Diary Events Diary Previous Events Date Event Venue August 2008 06 - 08 Accredited Assessor Training (3 Days) London 12 - 13 Improvement through Self-Assessment (2 days) Midlands 13 - 14 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) London 19 - 20 Corporate Social Responsibility (2 days) North West September 2008 03 - 04 Delivering Process Management and Process Improvement (2 days) Midlands 04 Workshop 08: How to win and retain customers through establishing their requirements, measuring satisfaction and monitoring loyalty London 09 North of England Excellence: CSR AESSEAL Plc 09 - 11 Accredited Assessor Training (3 Days) N West 10 Masterclass: Innovation London 11 Workshop 01: How to use the Excellence Model London 17 Business Continuity : Loss of key staff/people/succession planning BQF, London 18 Best Practice Showcase: Excellence in Major Projects Interserve, Birmingham 18 Workshop 6: How to use benchmarking to improve performance London 18 - 19 Improvement through Self-Assessment (2 days) London 23 Workshop: How to engage your people for Superior Performance London 25 Six Sigma: Introduction (1 day) London October 2008 02 Workshop 3: How to identify and manage the organisation’s key processes Midlands 07 - 09 Accredited Assessor Training (3 Days) London 08 Best practice showcase: QinetiQ QinetiQ, Farborough 08 - 09 People Engagement & Alignment (2 days) London 09 Workshop 4: How to use the interrelationship of the EFQM Excellence Model, ISO Management systems and other quality initiatives effectively London 14 UK Excellence Award ceremony London Hilton 16 Workshop 09: Business Continuity and BS25999 Midlands 21 - 22 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) London 23 Workshop 13: Introduction to Lean Six Sigma London 28 Built Environment: 'Socail Aspects of Design / Design for Sustainability' TBC 30 Workshop : How to engage your people for Superior Performance London 30 Workshop 17: Basic Business Planning Midlands November 2008 04 Local Government and Communities: How to achieve the New Customer Service Excellence Standard British Quality Foundation 04 - 06 Accredited Assessor Training (3 Days) Midlands 06 Workshop 14: How to create a knowledge management strategy Midlands 11 Exclusive Sponsor Member Seminar: Strategic Process Management The Naval Club, London 13 Workshop 02: How to design and implement an effective Balanced Scorecard London 18 Six Sigma: Introduction (1 day) N West 19 Sustainable Development: 'Practical Energy Saving Measures' TBC 19 - 20 Delivering Process Management and Process Improvement (2 days) London 25 Masterclass: Innovation London 26 - 27 Improvement through Self-Assessment (2 days) N West 27 Customer Experience Group: Freedom or Control ' Everybody in an organisation is part of the customer experience so how do you give maximum autonomy and still maintain control and accountability Microsoft, Reading 27 Workshop 11: How to develop leadership capacity throughout your organisation London 27 Workshop 15: How to create and implement sustainable change Midlands December 2008 03 - 04 People Engagement & Alignment (2 days) Midlands 04 Workshop 01: How to use the Excellence Model Midlands 09 Lean Six Sigma Academy Conference & Awards Renault F1, Oxfordshire 10 - 12 Accredited Assessor Training (3 Days) London 16 - 17 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) N West January 2009 06 - 07 Improvement through Self-Assessment (2 days) London 08 Six Sigma: Introduction (1 day) London 13 - 15 Accredited Assessor Training (3 Days) N West 20 - 21 Delivering Process Management and Process Improvement (2 days) N West February 2009 03 - 04 Improvement through Self-Assessment (2 days) Midlands 04 - 05 People Engagement & Alignment (2 days) London 10 Six Sigma: Introduction (1 day) Midlands 11 - 13 Accredited Assessor Training (3 Days) London 17 - 18 Lean: How To Implement It Effectively And Deliver The Benefits (2 days) London 25 - 26 Delivering Process Management and Process Improvement (2 days) London   32-34 Great Peter Street, London, SW1P 2QX        Tel: 020 7654 5000