Business excellence and the EFQM Excellence Model

• Bedford College
  How Bedford College has used the EFQM Excellence Model to ensure the successful acquisition of another education centre and maintain teaching standards.
• The Cedar Foundation
  The Cedar Foundation explains how the Model is helping the charity to improve individuals’ quality of life.
• COLAS
  Find out how Colas maintain a standard of excellence to achieve their vision of 'growth through excellent service and inspired people'.
• Construction Skills
  ConstructionSkills is using the Model to ensure it provides value for money.
• Costain
  Costain uses the Model as an early warning system for projects - they reveal how it has transformed project assessment.
• Headland Hotel
  Working with the Model has brought new commitment to improvement projects at the Headland Hotel.
  
• Isle of Wight Fire and Rescue Service
  How the Isle of Wight Fire and Rescue Service is using the Model to solidify its continuous improvement plans.
  
• Liverpool Direct Ltd
  How using the Model has helped to bring about Liverpool Direct Ltd’s business awards success.
  
• Northern Rail
  Northern Rail has been on its own journey since 2004 – from a steady state franchise to a large business with growing passenger numbers.
• OCS
  Does every staff member need to understand the Model for an organisation to feel its benefits? Not always, argues OCS.
  
• The Probation Service
  The Probation Service is a collection of 35 independent organisations. Together, their pursuit of continuous improvement has earned them the BQF's highest prize: the BQF Gold Medal for Excellence.
  
• Richmond Fellowship
  Leading mental health charity Richmond Fellowship shares its secrets for survival in a highly competitive marketplace.
  
• Skanska
  Skanska’s Civil Engineering Operating Unit is using new technologies and innovative processes to help the business on its journey to excellence.
  
• Somerset Rural Youth Project
  Somerset Rural Youth Project is about to embark on an excellence journey that will help it stake its place in the Big Society.
• Specialist Schools and Academies Trust (SSAT)
  Ensuring excellence has become a priority for this membership organisation that, at its core, is about raising standards, instilling excellence and identifying and sharing good practice,
• University of Chester
  The University of Chester believes the Model has captured the passion of everyone in their Student Support & Guidance and Careers & Employability teams.

Find out more

For more information on any of the above case studies or how we can help your organisation use the EFQM Excellence Model to attain excellence, please call us on 020 7654 5000 or contact us online.

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