BQF Achievement Awards

The BQF Achievement Awards are national awards for exceptional achievement. Winning can help you recognise your people, raise your profile, enhance your reputation and attract new business.

Previous winners include Co-operative Banking Group, Skanska UK and Virgin Trains.

2012 sponsors

2012 categories

There are five categories to enter in the 2012 BQF Achievement Awards:

Customer Satisfaction sponsored by British Gas

• Exceptional levels of customer satisfaction
• Evidence that the levels of customer satisfaction achieved have increased customer loyalty

Employee Engagement sponsored by TNT Express

• Substantial increase in levels of employee engagement throughout an organisation or in a part of it
• Novel approaches to increasing employee engagement

Innovation sponsored by Oracle

• Innovative change to a product, service, process or way of working
• Demonstrable customer and business benefit

Leadership sponsored by BT

• Individuals who lead by example and inspire their people to the highest standards of performance (anybody responsible for a team of people is a leader)
• Individuals who achieve things that other leaders don't seem to be able to achieve

Sustainable Future sponsored by First Group Rail

• Outstanding environmental or social contribution to achieving a more sustainable world
• Evidence of the impact on society such as energy saving, waste reduction, lower carbon emissions, community involvement and supply chain involvement

Entry is simple

Complete the registration form and then submit a 1,500 document (a template will be provided) which should indicate:

• Which category you are entering and what you want the judging panel to focus on
• What you did / are doing and how
• The results you have achieved

UK-based organisations from any sector (private, public or voluntary) or of any size (from SME to multinational) can enter, as can a whole organisation, a unit from within an organisation, a team or an individual. Organisations are also welcome to enter more than one category.

Judging process

There will be a judging panel for each award comprising a subject expert, an executive from the organisation sponsoring the Award, and a BQF Executive.

The judges are seeking organisations that have an approach that is innovative and different. They will produce a shortlist based on the written submissions, and each shortlisted entrant will receive a half-day visit from a member of the panel to confirm that claims made in their submission are supported by evidence. The purpose of the visit is to ensure that the integrity of the judging process is beyond reproach.

The judges will particularly be looking for:

• Activities and approaches that are unusual and innovative
• Customer benefit
• Other business benefits

Awards timetable

• Friday 4 May 2012 - deadline for entries to be submitted
• Thursday 25 October 2012 - awards presented at the UK Excellence Awards ceremony

The winners will be invited to present at the 2012 Winners Conference.

Find out more

For more information, please contact the Awards Office on 020 7654 5010 or email.