Our people

HRH The Princess Royal - Patron

Board of Directors

David Callaghan - President
Senior Vice President, UK, Ireland & Israel, Oracle

Warren Buckley - Vice-President
Managing Director, Customer Services, BT Retail

David Burton
Managing Director, Northern Europe Region, TNT Express

Catherine Doran
Chief Information Officer, Royal Mail

Joe Goasdoué
Chief Executive, British Quality Foundation

John Murphy
Professor of Customer Management, Manchester Business School

Susan Scott-Parker OBE
Chief Executive, Employers Forum on Disability

Anton Valk
Chairman, Abellio Group

Alan Williams
Director, Service Brand Global

The BQF Team

Joe Goasdoué
Chief Executive
020 7654 5002

Member Services

Pat Myles
Member Services Manager
020 7654 5013

Ben Sloan
Member Services Executive
020 7654 5005

Annabelle Flower
Member Services Executive
020 7654 5006

Premier Members

Ian Stokes
Premier Member Director
020 7654 5007

Jessica Smith
Premier Member Executive
020 7654 5014

Awards

Sally Green
Awards Director
020 7654 5010

Sales and Marketing

Ian Swain
Sales Director
020 7654 5009

Victoria Hill
Sales Manager
020 7654 5011

Joe Jennings
Marketing Manager
020 7654 5003

Finance and IT

Bahram Mavahebi
Financial Controller
020 7654 5004

Rodney Philip
Accounts Officer and Credit Controller
020 7654 5008

Charles Almond
IT Manager
020 7654 5015