Committed To Excellence Case Studies

Siemens Traffic Controls

Siemens Traffic Controls (STC) is a fast-growing company within Siemens UK and in order to maintain their current success and maximise future results, the Excellence Model provides the company with a clear and proven framework within which to pursue their improvement strategy. More...

Linkage Community Trust

Linkage Community Trust (LCT) is a registered charity providing high quality education, care and employment services to over 300 people with learning and other disabilities to realise their full potential. They believe that for many people with varying degrees of learning difficulty, there is a shortage of appropriate support for them to lead creative and purposeful lives in the community. More...

Recognised for Excellence Case Studies

Bedford College

Bedford College successfully provides further and higher education for ages 14 - 86. Bedford College has been a BQF member for 3 years and decided to participate in the Levels of Excellence programme in order to help drive the improvement of the college as a whole. The management team realised to fully improve they would need to look at all aspects within the college rather than focus on individual areas. More...

Orange UK

Orange UK decided to apply for Recognised for Excellence (R4E), part of the EFQM Levels of Excellence programme. Anne-Catherine de Decker, Orange's director of business excellence, explains the reasons why and the benefits obtained. More...

London Probation Interventions

London Probation is a law enforcement agency. It is part of the National Probation Service which, together with HM Prison Service, makes up the National Offender Management Service. London Probation was keen to adopt the principles of the Excellence Model in order to streamline and improve the business processes of its Interventions Directorate and provide an all round better service. More...

Leicestershire and Rutland Probation

Leicestershire and Rutland Probation achieved Trust status in April 2008, one of only six services in the country to do so. The Trust aims to maintain and improve outcomes concerning public protection and reduce re-offending through innovation, flexibility and attention to locally identified needs. More...

Nottinghamshire Probation Service

Nottinghamshire Probation Service has been a BQF member for 1 year. The organisation chose to participate in the Levels of Excellence programme in a bid to recognise the achievements that it had made since becoming a member of the BQF. The service also intended to use the process as an opportunity to identify possible future improvements.More...

Tulip Mental Health Group

Tulip Mental Health Group has been a BQF member for 2 years. Its participation in the Levels of Excellence programme was driven by their desire to take on a challenge. The organisation also saw the programme as an opportunity that would focus improvement, whilst also providing a form of accreditation.More...