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The workshops allow members and non members to explore topics during a one day workshop.
You are advised to book early as workshops are often fully subscribed.
Dates, locations and more information about the courses can be found by following the links below.
BQF offers members of The CQI a discount on the price of workshop places. Please quote your membership number when booking a place.
Presenters' Profiles
2009 Workshops
Book Online or download the 2009 Booking Form ( File Size: 1.0MB)
Workshop 01: How to use the Excellence Model
Workshop 02: How to design and implement an effective Balanced Scorecard
Workshop 03: How to identify and manage the organisation’s key processes
Workshop 04: Information Security Management, data protection and privacy
Workshop 05: How to prioritise and deliver improvement actions
Workshop 06: How to use benchmarking to improve performance
Workshop 07: Basic business planning
Workshop 08: How to win and retain customers
Workshop 09: Using Business Continuity and BS25999
Workshop 10: How to measure and manage business performance
Workshop 11: Introduction to strategic planning
Workshop 12: How to transform an organisation's services through Systems Thinking
Workshop 13: Introduction to Lean Six Sigma
Workshop 14: How to engage your people for Superior Performance
Workshop 15: How to create and implement sustainable change
Alternatively, you can download the 2009 Booking Form (File Size: 1.0MB)
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