Annual General Meeting

The 22nd Annual General Meeting (AGM) of the British Quality Foundation (BQF) will be held at 11am on Wednesday 15th July 2015 at Regus Victoria, 10 Greycoat Place, London SW1P 1SB. Find out more.

New BQF Director General appointed

We are delighted to announce that Russell Longmuir has been appointed as our first Director General. He joins us from KPMG where he was a lead partner in the Operational Transformation consultancy team. Read Russell's biography.

A masterclass in customer experience

'Customer Centricity: the key to a superior customer experience' was one of the best events we have organised. It delivered cutting-edge insights embedded in real-life examples. Find out more and download a sample of the presentation.

Barclays - "This was a masterclass at an amazing venue"
Allianz Insurance – "Excellent engaging speaker and research-backed findings"
Kuehne + Nagel – "Really good speaker, communicated at the right level of audience" 

Quotes from delighted delegates at the event 


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